Internal IT Head

1 week ago


Mumbai, Maharashtra, India dss+ Full time

About dss+

dss+ is a leading provider of operations management consulting services with a purpose of saving lives and creating a sustainable future. dss+ enables companies to build organizational and human capabilities, manage risk, improve operations, achieve sustainability goals and operate more responsibly. By leveraging its DuPont heritage, deep industry and management expertise and diverse team, dss+ consultants are on the ground and in the boardroom helping clients work safer, smarter and with purpose. Additional information is available at

Role Overview:

  • Lead internal IT projects, including the design and implementation of new IT systems, applications, and services to improve the capability and efficiency of the organization
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for all internal IT needs
  • Maintain, manage and excel on all existing IT landscape including MS Dynamic365 tools (CRM, ERP, FO, Fin, etc.), Office 365, Power Platform (PowerApp, PowerBI)
  • Hands on experience with testing, QA and troubleshooting software issues related to internal IT and aligning as well as implementing the ISO 27001 & ISMS guidelines
  • Lead implementation and augmentation of business continuity process for all services as per the organizational needs
  • Experience with framing policies, processes, and procedures
  • Monitor performance of information technology systems to drive cost and productivity levels, and to make recommendations for improving & standardization of the IT environment
  • Assess vendors and develop strategies for new end user devices and software
  • Management reporting and dashboards for predictability & performance
  • Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations
  • Remaining up to date with advances in technology and industry best practices
  • Prepare budgets for both operations as well as for new initiatives
  • Ensure completeness of documentation

Required Skill Set:

  • Overall 15+ years of experience with minimum 10+ years hands on experience (expert Level) in Microsoft Technology (D365, O365, Power Platform)
  • In depth knowledge of Microsoft Dynamic application Architecture
  • Expert in troubleshooting, performance tuning, and improving D365 and Power Platforms (PwrApp and PwrBI)
  • Excellent team player, experienced in managing teams across geography in different time zone
  • Proficiency in Azure Cloud including Server, Office, and Exchange, AD, DNS, End Point etc.
  • Experience with IT Security, applications, and interface
  • Bachelor's degree in information technology, computer science, software engineering, or a related field
  • Microsoft D365 certification preferred

Management and leadership skills:

  • Ability to work in global environments with teams spread globally
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Highly organized and detail oriented.

Location: PAN India



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