Customer Relationship Executive

7 days ago


Chennai, Tamil Nadu, India Nibav Lifts Pvt. Ltd. Full time

Designation:

CRM
Job Location - Chennai (Pallavakam)

Preffered Languages - Hindi, Kannada, Telugu, Malayalam Tamil

Immediate joiners only

  • Building and maintaining relationships with the customer.
  • Escalating handling.
  • Data Management.
  • Regular Follow up with customers.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Followup with clients for annual maintenance contract & Upselling of AMCs
  • Weekly/monthly/quarterly report generation based on the KPI's
  • Keeping customers updated on the latest stage of progress of their order
  • Getting Referrals, Reviews, Video/Audio testimonials
Key Skills

  • Excellent communication skills in English
  • Good relationship management and networking skills.
  • Pleasing personality with the ability to understand client needs also execute the same.
  • Who enjoys working in a highly charged environment.
  • Well versed in MS Office
  • Excel/Word/PowerPoinT

Salary:
Up to ₹30,000.00 per month

Benefits:

  • Food provided
  • Health insurance

Schedule:

  • Day shift

Experience:

  • Customer relationship management: 1 year (required)

Speak with the employer
Expected Start Date: 22/02/2024

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