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Customer Relationship Officer

3 months ago

Chennai, Tamil Nadu, India Firstcry Full time
Job Description

  • Customer Relationship Officer


A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

We are looking for a Retail
Sales Representative to provide excellent customer service and meet sales quotas for our business.

Proven work experience as a Retail Sales Representative or Sales Associate or similar
Understanding of the retail sales process
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math skill
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts

Roles and responsibilities:
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers' questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Stay up-to-date with new products/services

Job Types:
Full-time, Permanent

Salary:
Up to ₹15,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • Showroom sales: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person

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