Voice Executive
1 week ago
Company Profile
TLC Relationship Management (P) Ltd (TLC) is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty.
Set up 20 years ago, we have a pan India presence and a regional presence in Middle East and Africa.
With our corporate office in New Delhi, we have a team strength of 600 plus people and bring a culture of innovation to deliver excellence.
Our teams including Design,Tech, Digital, Support, Contact Centre's provide a unique single window solution to our customers.
Our tech products are developed on world class platforms to include CRM on Salesforce and
Heroku with all integrations managed through MuleSoft. Our digital delivery is on the Adobe stacks including Adobe Experience Manager, Analytics, Target, and Adobe Campaign with
TLC Compliance and Statutory Audits are managed by a Big Four global Accounting Firm. We follow the highest levels of Information Security with an ISO 27001 certification. We are members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet etc.
Asia that can be downloaded from the App Store or the Google Play Store.
Designation :
Voice Executives
Job Location :
Chennai, Tamil Nadu
Key Responsibilities:
- Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.
- A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.
- Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.
- Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.
- Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.
- It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.
- Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.
- Ensure any escalation or potential escalation is immediately reported to the Manager.
- Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.
- Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
- Minimum two years' experience in a high-quality outbound voice process.
- Good verbal and social communication skills in English with supporting local language.
- Proactive, confident, and self-motivated.
- Performance oriented with a passion for sales and numbers.
Compensation:
Fixed compensation + Sales Incentives + incentives from sales competitions
Job Types:
Full-time, Part-time, Fresher
Salary:
Up to ₹24,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
-
Voice Process
1 week ago
Chennai, Tamil Nadu, India Tamil Voice Process Full timeCell phone reimbursementFlexible scheduleHealth insuranceInternet reimbursementLeave encashmentProvident FundRole - Voice ProcessLocation - ChennaiRole DescriptionThis full-time, on-site role for a Voice Process Executive is located in Chennai. The Voice Process Executive will be responsible for handling customer calls, identifying and assessing customers'...
-
Fashion Executive
1 week ago
Chennai, Tamil Nadu, India Voice Jobs Full timeFashion Executive responsibilities includes as follows:Overseeing the research and development of new styles for an organization Managing the design process from conception through to final styling Conducting market research to identify new trends, fabrics and seek design inspirationBachelors0+ years
-
Voice Process
1 week ago
Chennai, Tamil Nadu, India Flexzo HR Services Pvt Ltd. Full timeRole - Voice ProcessLocation - ChennaiRole DescriptionThis full-time, on-site role for a Voice Process Executive is located in Chennai. The Voice Process Executive will be responsible for handling customer calls, identifying and assessing customers' needs and providing solutions to achieve customer satisfaction. The executive will also ensure that all...
-
Voice Support
7 days ago
Chennai, Tamil Nadu, India Tezra Full timeRole: Customer Service Executive/Technical Support ExecutiveResponsibilities:- Call Handling from Customers and resolving the issues:- Supporting the Query and do the needful:- Reporting to the team lead:- Proactive work to be done.Salary: ₹8, ₹39,654.41 per monthSchedule: Evening shift Morning shiftExperience: Domestic voice process: 1 year...
-
International Voice Process
1 week ago
Chennai, Tamil Nadu, India Covenant Consultants Full timeRole: Client support executive (international voice) (Hindi voice process)Any Degree Holder can applyGood communication skills in EnglishWork location: ChennaiNotice period: 1 month Max is acceptedSend me your resume through whatsappContact Person: Aishwarya.PContact number:Job Types: Full-time, FresherSalary: Up to ₹25,000.00 per monthBenefits: Flexible...
-
Voice Process
1 week ago
Chennai, Tamil Nadu, India Komal Hr Services Full timeAs a Voice Process Executive in a Business Process Outsourcing (BPO) organization, your primary responsibility is to handle customer queries, concerns, and complaints through phone calls, emails, or chat. You will be required to maintain a high level of professionalism and customer service while addressing customer issues and resolving them efficiently.Key...
-
International Voice Process
1 week ago
Chennai, Tamil Nadu, India Hexaware BPS Full timeGreeting from HexawareWe have an Vacancy for International Voice Process. 0 to 3 Years of experience in Outbound and Inbound calls with excellent communication.- Fresher's with excellent communication can also be considered. Preferably Immediate joiners. Should be flexible to work in complete night shifts. Fixed Saturday and Sunday week offs. Transport :...
-
international voice process executive
1 week ago
Chennai, Tamil Nadu, India timesjobs Full timeJob Description Job brief We are looking for an International Voice Process Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and...
-
international voice process executive
1 week ago
Chennai, Tamil Nadu, India timesjobs Full timeJob Description Job brief We are looking for an International Voice Process Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and...
-
International Voice Process
7 days ago
Chennai, Tamil Nadu, India Hexaware Full timeJOB DESCRIPTION:The role of an Executive /Sr Executive is to ensure that the appropriate visa check(s) are conducted based on the credentials received from the clients.Designation: Executive & Sr Executive (International Voice Process)Language:EnglishProcess: Visa Verification Process voice SkillsetLocation: Chennai One, ThoraipakkamQualification: HSC passed...
-
International Voice Process
1 week ago
Chennai, Tamil Nadu, India Hexaware Full timeJOB DESCRIPTION:The role of an Executive /Sr Executive is to ensure that the appropriate visa check(s) are conducted based on the credentials received from the clients.Designation: Executive & Sr Executive (International Voice Process - Sinhala)Language: SinhalaProcess: Visa Verification Process voice SkillsetLocation: Chennai One, ThoraipakkamQualification:...
-
International Voice process
1 week ago
Chennai, Tamil Nadu, India Equiniti Full timeIn the role of Customer Experience Executive - US you would need to assist shareholders in buying & selling shares, in accordance with predetermined procedures & service standards under appropriate guidance and direction. Interested candidates can email The successful candidate will be responsible for: Answer inbound calls, emails from Shareholders and...
-
Chennai, Tamil Nadu, India HCLTech Full timeGreetings!Walk-In Drive for Customer Service Representative at HCLTech- Profile: International Voice, Customer ServiceHCL Tech is Hiring for US Voice Process on 29th, 30th & 31st May 2024. Walk in directly.Designation: Customer Care Representative for Freshers- Any Grad/UG can apply (2024 Batch Students not eligible)Interview Location:HCL Technologies: HCL...
-
Chennai, Tamil Nadu, India HCLTech Full timeGreetings! Job Title: Customer Care Representative for Fresher's at HCLTechHey there! We are looking for Customer Service Representatives to join our team at HCLTech. Check out the details below:- Profile: International Voice, Customer Service- Walk-In Drive for US Voice Process on 16th & 17th May 2024- Eligibility: Any Grad/UG (No Current Batch Regular...
-
International Voice Process
1 week ago
Chennai, Tamil Nadu, India Job Seeks 4U Consultancy Services Full timeRole : International Voice ProcessFresher: 2.5 LPA to 2.8 LPAExperience: 3 LPA to 3.5LPARoles and Responsibilities:An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in...
-
Technical Support Executive-Voice
7 days ago
Chennai, Tamil Nadu, India Excellence and Eminence LLP Full timeWe are looking for TechnicalSupport ExecutiveVoice with 1 to 5 Yr of Experience for ouresteemed client for Chennai / Hyderabad LocationKey Skills:Voice Support EnglishActive DirectoryRSA Token VPN Citrix VDIBanking andFinanceThis is animmediate requirement. Please apply if you can join within 30 daysor close to 30 days.Note :Candidate shall be willing to...
-
Chennai, Tamil Nadu, India HCLTech Full timeGreetingsWalk-In Drive for Customer Service Representative - HCLTechProfile - International Voice, customer service.HCL Tech Hiring for US Voice Process - 29th, 30th & 31st May 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (2024 Batch Students not eligible)Interview Location:HCL Technologies: HCL Tech Gate...
-
Chennai, Tamil Nadu, India HCLTech Full timeGreetingsMega Walk-In Drive for Customer Service Representative - HCLTechProfile - International Voice, customer service.HCL Tech Hiring for US Voice Process -14th June 2024 Walk in directly.Designation: Customer Care Representative for Fresher's.Exclusively for 2024 Batch Students can ApplyInterview Location:HCL Technologies: HCL Tech Gate 1, Tower 4 Ground...
-
Chennai, Tamil Nadu, India HCLTech Full timeGreetingsWalk-In Drive for Customer Service Representative - HCLTechProfile - International Voice, customer service.HCL Tech Hiring for US Voice Process -24th & 27thMay 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law Graduate)Interview Location:HCL Technologies:...
-
International Voice Process Executive
1 week ago
Chennai, Tamil Nadu, India MOAR Digital 360 Pvt Ltd Full time0 to 3 Years of experience in Outbound calls for US/UK Process with excellent communication.Freshers with excellent communication can also apply.Experience in International BPO/KPO voice will be an added advantage.Maintain accurate records of interactionsThe ability to learn new skills and quickly absorb and interpret new information, and features from the...