International Voice process

1 week ago


Chennai, Tamil Nadu, India Equiniti Full time

In the role of Customer Experience Executive - US you would need to assist shareholders in buying & selling shares, in accordance with predetermined procedures & service standards under appropriate guidance and direction.

Interested candidates can email

The successful candidate will be responsible for:

  • Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards,
  • Contribute to the completion of the teams workload,
  • Undertake duties at a similar level as required,
  • Always to undertake the duties of this role in accordance with the requirements of the company's Regulators,
  • Ensure that all work is undertaken within the quality system,
  • Ensure that work and ethics comply with all security arrangements both physical and information.

To be the successful candidate one would need to possess the below:

  • Strong command on English language speaking & call handling
  • Understanding of Customer Experience /BPO
  • Prior experience of international voice process
  • Satisfactory resolution of queries.

Eligible Criteria:

  • Any Graduates/ Post Graduates.
  • Years of Experience in International Voice Process from 1 to 7 years.
  • Willing for US.

What you get:

  • Free Cab Pick & Drop.
  • Free Medical Insurance.
  • US Shift Allowance.

Address: Equiniti India Pvt Ltd 10th Block, 8th Floor, DLF IT Park,Mt Poonamallee High Road,Ramapuram,Chennai


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