Technical Support Executive

1 week ago


Delhi, Delhi, India MVC Resources Full time
Job Description
Provide continuous technical support via telephone and email related to the product

Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problems

Identify the level of technical knowledge and adjust technical communications to solve customer's problem

Conducting basic probing to determine the next action for any software related to enquiries

Requirements

Excellent English & Mandarin verbal communication skills

Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided

Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply

Must be willing to work on rotational shifts

Must be willing to work in Ara Damansara

Benefits

5 working days in a week

EPF & SOCSO

Sick leave

Annual leave

Quarterly staff recognition and appreciation

Nice Working Environment

Free Shuttle Van Provided from Various Location

Accommodation Provided

Fun Filled Environment with Events and Activities/ Team Outing

We are located nearby shopping malls and housing area

Hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)


English Training - The company provides English training to the company's employees who would like to improve their communication & business writing skills.



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