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Customer Success Associate
3 months ago
Job description
Who are we looking for?
Experience:
Min. 1-3 Years of work experience as Associate Customer Success
Requirements:
- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.
Roles:
- Understand client business issues, operating business rules, data and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions.
- Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.
What You expect from us:
- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work
Job Types:
Full-time, Regular / Permanent
Salary:
Up to ₹36,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you ready to relocate to Gurgaon?
- What is your notice period?
- What is your current inhand monthly salary?
Education:
- Master's (required)
Experience:
Client Onboarding: 2 years (required)
Client Handling: 2 years (required)
- B2B: 2 years (required)
Expected Start Date: 30/06/2023