Head of Human Resources

2 weeks ago

Bengaluru, Karnataka, India NIRA Full time

About NIRA:

Starting with credit, NIRA is building financial services for India's mass market. While the well-off are served by banks, the average Indian is usually forced to turn to a local money lender at their time of need. Their high costs can lead to financial and emotional distress for the borrower. We're here to provide a better alternative; one that's economically better for the customer, and which also preserves their dignity.

Middle India is a huge market that is underserved by the existing providers of financial services, including other fintechs. Depending on where you draw the line, this group comprises anywhere between 150mm and 250mm people. This addressable market will continue to grow as the economy grows, digital penetration increases, and the transition of workers from the informal to formal market continues.

Our credit product has been received tremendously well by the market; we've disbursed nearly $200mm of loans to customers in more than 5,000 towns across India. In addition to growing the core lending business, we'll introduce additional context driven products, resulting in a suite of offerings relevant for our customers. Our goal is to be the primary financial relationship for Middle India.

Founder Profiles:

Rohit Sen brings a wealth of experience in consumer finance, amassing 19+ years of expertise during his tenure at marquee institutions such as Bank of America, Merrill Lynch, and Goldman Sachs. With academic credentials from Oxford University and the London School of Economics, Rohit's deep understanding of finance and extensive industry knowledge form the bedrock of NIRA's foundation.

Nupur Gupta, with 13+ years of dedicated service in consumer finance, contributes invaluable insights gained from her tenure at Citigroup and Goldman Sachs. Holding degrees from both IIT Delhi and the University of Waterloo, Nupur's blend of technical proficiency and financial acumen positions her as a driving force behind NIRA's innovative approach to serving India's mass market.

Overview of the Role:

NIRA is poised for fast and stellar growth to progress from a start up to an established organisation. At this time, NIRA is looking to bring on board a senior, experienced Head of Human Resources who will play a pivotal role in shaping and driving the human resources strategy for the company. As Head of Human Resources, you will work closely with the founders, guiding them through a transformative time of building a strong organisation addressing critical questions of culture and policy for the long term. You will be responsible for aligning business objectives with comprehensive HR initiatives, fostering a culture of growth and innovation, and optimizing HR operations to support our evolving needs.

Key Responsibilities:

1. Strategic HR Leadership:

Develop and implement HR strategies that align with the company's overall business objectives and support its growth trajectory.

Design organizational structure to support the required talent demand for smooth operations as per business plan.

Drive initiatives to enhance employee engagement, retention, and development, ensuring a positive employee experience throughout the employee lifecycle.

Collaborate with senior leadership to anticipate future HR needs and proactively address challenges related to talent acquisition, performance management, and organizational development.

Be responsible and manage the day to day HR operations with the HR team.

2. Business Partnership:

Serve as a strategic partner to the founders and department heads, providing guidance on HR best practices, workforce planning, and organizational design.

Partner with cross-functional teams to identify and address HR-related issues impacting business performance and productivity.

Act as a trusted advisor on people-related matters, balancing business goals with employee welfare and compliance requirements.

Conceptualize & drive Employee Engagement.

3. Talent Acquisition and Management:

Build employer branding, attracting great talent and controlling attrition.

Forecast talent requirements and oversee the full-cycle recruitment process, ensuring the attraction and retention of top talent across all levels and functions.

Develop and implement strategies to build a diverse and inclusive workforce, fostering a culture of belonging and equity.

Implement effective onboarding programs and career development initiatives to support employee growth and advancement.

4. HR Operations Optimization:

Streamline HR processes and procedures to enhance efficiency and scalability, leveraging technology and automation where applicable.

Implement HR analytics and reporting mechanisms to track key performance indicators, identify trends, and drive data-driven decision-making.

Ensure compliance with employment laws and regulations, mitigating risks and maintaining a high standard of ethical conduct across the organization.

Skillsets and competencies for the role:

  1. HR expertise: Deep understanding of HR principles and best practices, which covers knowledge of HR laws and regulations, recruitment, compensation, employee development, and employee relations. Solid track record of successfully implementing HR strategies.
  2. Leadership: Leading a team of HR professionals to run hiring, developing, and retaining operations. Ability to make decisions effectively, especially in time-critical situations.
  3. Budget administration: Developing and monitoring the budget of talent management and the HR department.
  4. Conflict resolution: Managing employee conflicts before they escalate through proper mediation and fielding of complaints.
  5. Analytical skills: Building systems of using data to evaluate the effectiveness of HR processes, determine areas to improve, and make data-driven HR decisions.
  6. Organizational skills: Effective management of HR activities, which includes handling multiple projects simultaneously, prioritizing essential tasks, and meeting deadlines.
  7. Communication and interpersonal skills: Communicate HR policies and strategies effectively.

Qualifications:

Bachelor's degree. Master's degree in Human Resources, Business Administration, or a related field is preferred.

Proven experience (10+ years) in a senior HR leadership role, preferably within a fast-growing mid-size company or startup environment.

Strong business acumen with the ability to understand and align HR initiatives with broader organizational goals.

Demonstrated expertise in developing and executing HR strategies, including talent acquisition, performance management, and organizational development.

Excellent communication, interpersonal, and leadership skills, with the ability to build relationships and influence stakeholders at all levels.

Solid understanding of HR technology and analytics tools, with a track record of leveraging data to drive insights and decision-making.

Location: Bangalore

CTC - 40 to 50 LPA and Esops

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