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Manager - Regional Collection(Non-Mob)

3 months ago

Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Regional Collection Non-Mob

Job Level/ Designation

M1

Function / Department

Enterprise

Location

Mumbai

Job Purpose

Drive collection of Enterprise Customers. Job Involves drive collection through Agency/ SLA and provide end to end resolution on customer disputes.

Key Result

Areas/Accountabilities

FLD & FLV collections to reduce the overall AR Balance / FLD & FLV Bad Debt reduction Streamline FLD / Carrier billing issues in new systems and its timely delivery. Reduce open items in Bank reconciliation to maximum of 90 days. Knocking off On Account entries to minimum level of 90 days. Ensuring a robust process of governance for timely bill delivery with effective planning. Targeted focus on Provisions and passing Credit Notes. To bring in efficiency from existing SSC Manpower and productivity, Collection Management Process

Core Competencies,

Knowledge, Experience

Candidate has to be from Collection background Should have experience in managing agencies and team Candidate Should have good communication skills. Candidate Should have minimum 6-7 years' experience in Collection

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership