Tele Collection Executive
3 months ago
**Roles and Responsibilities**
- Contacting customers and clients who have outstanding debts to arrange for payment.
- Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.
- Providing customers and clients with information about their outstanding debts and the consequences of non-payment.
- Keeping detailed and accurate records of all collection efforts and communications with customers and clients.
- Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.
- Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act.
- Excellent communication and negotiation skills.
**Qualifications**:
- Experience: Graduate with 2 to 3 years of experience in the **(Personal Loan)** collection II Recovery and managed the higher buckets only.
- Language: English, Hindi, Marathi and any other regional languages
- Working: 6 Days
- Week off: 1 Day week-off
- Shift: Day Shift
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
Application Question(s):
- What are the regional languages do you know?
- Do you have a personal laptop with a good internet connections?
- Are you comfortable with 20-25k In-hand Salary?
**Experience**:
- Debt Management: 1 year (required)
- Debt Collections: 1 year (required)
- Debt/Loan Recovery: 1 year (required)
License/Certification:
- Debt Recovery Agency (DRA) Certified (required)
**Location**:
- Mumbai, Maharashtra (required)
Work Location: Remote
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