Process Excellence Manager

Isprava Group is a leader in India's luxury holiday home market, catering to a discerning clientele through two primary verticals:

Isprava - Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage, modernity, and sustainability.

Our distinguished client base includes renowned business leaders, legendary sports personalities, and celebrated artists from across the globe—such as Kris Gopalakrishnan (Co-Founder, Infosys), Sunil Gavaskar (Legendary Cricketer), and Farah Khan (Bollywood Filmmaker and Writer), among others.

Isprava is backed by marquee investors, including some of the world's largest family offices such as Godrej and Piramal, alongside other reputed global professionals.

Headquartered in Mumbai, our projects span premium destinations such as Goa, Kasauli, Alibaug, and more exotic locations in India.

With significant growth planned over the coming years, Isprava offers an exciting opportunity for entrepreneurial professionals who thrive in a flat, agile, and fast-paced work environment.

For more information visit www.isprava.com

Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of "luxury living, personalized experiences, and exceptional hospitality," Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.

The brand's portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Khandala, Coonoor, and the Maldives, with plans to expand internationally.

What sets Lohono Stays apart is its end-to-end hospitality service, which includes:

Curated luxury homes with world-class design and amenities

24x7 concierge services for personalized experiences

Private chefs, butlers, and housekeeping to deliver a five-star standard in every stay

Event hosting and celebration planning in bespoke settings

Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.

For more information visit www.lohono.com

Process Excellence (Real Estate)

Location: Dadar, Mumbai

Experience Required: 5 to 10 Years

Industry Focus: Real Estate / Luxury Residential Villas

Qualifications:

• Education: Bachelor's degree in Engineering (B.E.) in Civil Engineering, Construction Management, or a related field obtained from prestigious institutions such as IIT, BITS, VJTI, or NICMAR.
  • Experience: A minimum of 5 years in civil, construction, and real estate sectors with a concentrated focus on Process Excellence.

About the Role

As the Manager of Process Excellence, you will play a crucial role in enhancing operational efficiencies and boosting customer satisfaction in the luxury residential real estate sector. Your primary objective will be to continuously refine and optimize business processes while ensuring high project management standards across all functions. With your extensive experience in civil engineering, construction, and real estate, you will pinpoint areas for improvement, streamline workflows, and implement industry best practices for sustained operations.

The ideal candidate will adeptly enforce project management methodologies and policies to guarantee timely project delivery, budget compliance, and exceptional quality outcomes across all initiatives.

Key Responsibilities:

• Define Target Processes: Establish objectives and key performance indicators for all processes within the real estate business.
• Map the Value Stream: Conduct thorough analysis and documentation of current processes to uncover bottlenecks and inefficiencies.
• Eliminate Waste and Improve Quality: Apply Lean principles to eliminate non-value-added activities and enhance product quality.
• Optimize Flow and Efficiency: Strategize to create a seamless workflow that maximizes operational efficiency.
• Implement Continuous Improvement and Innovation: Foster a culture of continuous improvement by advocating for innovative solutions and practices.
• Align Culture and Strategy: Ensure that the organizational culture aligns with strategic objectives to cultivate a cohesive working environment.
• Increase Efficiency and Productivity: Drive initiatives aimed at enhancing workforce productivity while preserving high-quality standards.
• Reduce Costs: Identify opportunities for cost savings without compromising quality or service delivery.
• Improve Quality and Customer Satisfaction: Create an environment focused on quality, ultimately leading to improved customer experiences.
• Enhance Competitive Advantage: Develop strategies leveraging operational excellence to set the organization apart in the marketplace.
• Facilitate Better Decision-Making: Offer insights and data-driven recommendations to aid informed decision-making processes.
• Lead Management: Mentor and oversee project teams to ensure effective leadership and accountability.
• Sales Process Optimization: Optimize sales processes to improve conversion rates and enhance customer engagement.
• Property Management: Supervise property management processes to ensure optimal operations and tenant satisfaction.
• Due Diligence and Contract Negotiation: Manage due diligence activities and negotiate contracts to secure advantageous terms for the organization.

Required Skills:

• Proven track record of excellence in project management within the real estate sector, demonstrating a robust understanding of industry standards and best practices.

Preferred Skills:

• Advanced knowledge of project management methodologies specific to real estate, with a history of successful project delivery, including familiarity with AI Process Tools.
  • This is an outstanding opportunity for individuals passionate about process improvement and dedicated to operational excellence in the luxury real estate arena. If you meet the qualifications and are enthusiastic about making a significant impact, we encourage you to apply and join our team.

Candidates with relevant experience please apply. Share your CV & Details in confidential on: WhatsApp +91-9819636755 - Mr. Pereira

Details Required:

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• Total Relevant Experience in Process Excellence:
• Total Experience in Process Excellence (Real Estate):
• Experience in Villa/Luxury Real Estate Industry:
• How soon you can join:
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