Net Application Support Manager
1 week ago
looking for immediate joiners or with max. 30 days of notice
Looking for candidates only in Bengaluru or Mumbai
100% Remote Role
Permanent position
Job Title: .Net Application Support Manager
Work Timings : Full Overlap with US East coast ( 8 AM to 4 PM EST) i.e. 5:30 PM to 1:30 AM IST
Required:
- 15+ years of experience in .Net Core, Strong C# and SQL DB skills.
- Sound knowledge of Excel and data processing/analysis using excel
- Excellent problem-solving skills
- DevOps: Azure DevOps
- Source Control : GIT
- Excellent written and oral communication skills
Desirable Qualifications
- Good to have: Knowledge of Angular.
- Knowledge/Experience on Capital Market domain
Key Responsibilities
- Resolving technical issues and providing timely support and assistance to client facing employees and clients
- Thorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolution
- Perform root cause analysis to identify the reasons for the underlying issue
- Monitor all alerts related to applications and provide proactive services
- Coordinate with the design and development teams to resolve complex application and system issues
- Document Troubleshooting Guides and FAQs
- Recommend ways to optimize business performance by presenting solutions to existing challenges
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