Technical Chat Support Executive

1 week ago


Hyderabad, India HCLTech Full time

HCLTech | Walk-In Drive | Technical Support | 11th Oct 25 | HyderabadInterested candidates can walk in for an interview on:Dates: 11th Oct 25Timing: 10:30 AM - 3:00 PMWalk-In Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081Work Location: HyderabadContact Persons: Ashish DurgapalPlease carry:2 Updated Resume1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)Technical Troubleshooting Support Executive (Blended Process)Designation: Associate /AnalystExperience Required: 1.5+ yearsPerks & Benefits:Shift Timings: Rotational ShiftsWorking Days: 5 Days (Work from Office)Week Offs: Saturday & Sunday Fixed OffCab Facility: Both Sides (chargeable)Employment Type: Full-TimeJob Profile ResponsibilitiesMinimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting processWillingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.Open to working in 24/7 rotational shifts, including night shifts and weekends.Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms.Familiarity with campaign management, performance marketing, and digital advertising tools is a plus.Required Technical SkillsBasic knowledge of web page designing, HTML, CSS and JavaScript.Proficient in multitasking and prioritizing tasks to meet deadlines.Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.Communication SkillsExcellent communication, organization, and client-facing skills.Effective feedback delivery tailored to analysts' skills and tenure.General Requirements for All RolesShift: US Shifts (Night Shifts)Customer Service Skills: Empathy, ownership, and sincerity are crucial.Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)Know someone who would be a perfect fit? Share this post Looking forward to seeing you there Role & responsibilities



  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greetings From Scorelabs Inc Scorelabs Hiring Experienced Chat Support Executives Chat Support: Provide efficient and professional chat-based support to clients by Proven experience in chat-based customer support or a related field is a plus. Required Candidate profilePerson Should have Minimum 1 Year Of Exp In Any International Chat Excellent typing...


  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Greetings from Scorelabs Inc. Scorelabs Inc Hiring Chat Support Executives For International Process Willing to Work In Rotational Shifts Monitor and respond to customer inquiries on social media/chat Call / What's app Suvarna Required Candidate profileGraduate – Minimum 1 year experience (chat experience preferred) Undergraduate / B.Tech – Minimum...


  • Hyderabad, Telangana, India Prowess Software Services Pvt Ltd Full time ₹ 1,08,000 - ₹ 3,24,000 per year

    Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...


  • Hyderabad, India FLY Consulting Services Full time

    Company Overview FLY Consulting Services is a promising staffing and recruitment company headquartered in Hyderabad, specializing in providing superior placement solutions in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. The company focuses on connecting clients with top-tier prospects, enabling businesses to concentrate on their core operations....


  • Hyderabad, Telangana, India Siyaraj Enterprise Full time ₹ 1,82,000 - ₹ 3,84,000 per year

    Key ResponsibilitiesCustomer Inquiry Resolution: Answer customer questions and provide solutions through text-based chat on websites, apps, or social media.Troubleshooting: Assist customers in diagnosing and resolving technical problems with products or services.Product & Service Guidance: Guide customers on using specific features, placing orders, or...

  • Chat Support Executive

    15 hours ago


    Hyderabad, Telangana, India IntouchCX Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Support Associate International Chat Process | IntouchCX Hyderabad Location: Building No. 16, Raheja Mindspace IT Park, Inorbit Mall Rd | Company Profile:IntouchCX (formerly 24-7 Intouch) is a global leader in customer care and technology solutions with over 25 years of experience. We deliver innovative, value-driven customer service across...


  • Santoshnagar, Hyderabad, Telangana, India EasyRewardz Software Services Private Limited Full time

    Chat Support Executive provides customer service via live chat, responding to inquiries, resolving issues, and ensuring customer satisfaction. They are responsible for handling a high volume of chats, maintaining a positive and professional demeanor, and escalating complex issues as needed. Key skills include strong communication, problem-solving, and the...


  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Greetings from Scorelabs Inc. Scorelabs Inc Hiring Chat Support Executives For International Process Willing to Work In Rotational Shifts Monitor and respond to customer inquiries on social media/chat Call / What's app Bhargavi Required Candidate profileGraduate – Minimum 1 year experience (chat experience preferred) Undergraduate / B.Tech –...