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Customer Support Executive

4 weeks ago

Nellore, India Viable Search Consultants Full time

Job Responsibilities: -

They are responsible for the following duties and responsibilities:  Responding promptly to customer inquiries through various channels such as phone, email, and social media  Understanding customer needs and providing appropriate solutions and attention  Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures  Ensuring customer satisfaction & providing professional customer support

Requirements:

 Graduate or Under-graduate

 Strong communication and presentation skills

 Fluent in English

 Rotational shifts, rotational off

 Knowledge on MS word, excel