Workforce Management Specialist

Job Description About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

Job title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue...

Key Accountabilities: This role is responsible for : Better experience for Customer and Colleague Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...

Key Accountabilities: This role is responsible for : - Better experience for Customer and Colleague - Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment - Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning...

Key Accountabilities: This role is responsible for : Better experience for Customer and Colleague Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...

Key Accountabilities:This role is responsible for :Better experience for Customer and ColleagueProven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...

Key Accountabilities:This role is responsible for :Better experience for Customer and ColleagueProven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...

Key Accountabilities: This role is responsible for : Better experience for Customer and Colleague Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...

We have an immediate open position. We are seeking a Contingent Workforce Program Manager. Sharing below job details, please apply if you are interested.Contingent Workforce Program Manager5+ years of experience.Job Location Any Mastek Location.Need Immediate Joiner.Outline of the Role:We are seeking a highly organized and proactive Contingent Workforce...

Job Description:Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM).The primary responsibility is to manage the RM tools and reporting.Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management.Perform Ad-hoc reporting request.Act as a change agent to...