Contingent Workforce Program Manager

4 days ago

Bengaluru Chennai Gurugram, India Mastek Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We have an immediate open position. We are seeking a Contingent Workforce Program Manager. Sharing below job details, please apply if you are interested.

Contingent Workforce Program Manager

  • 5+ years of experience.
  • Job Location Any Mastek Location.
  • Need Immediate Joiner.

Outline of the Role:

We are seeking a highly organized and proactive Contingent Workforce Program Manager support and manage the end-to-end lifecycle of our contingent workforce across India, EMEA, and APAC regions. This role will serve as a key liaison between hiring managers, staffing vendors, and internal stakeholders to ensure seamless sourcing, onboarding, management, and offboarding of contingent workers.

Principal Duties and Responsibilities:

  • Contingent Workforce Lifecycle Management

  • Act as the primary point of contact for hiring managers regarding contingent workforce needs.

  • Support the full lifecycle of contingent workers: requisition creation, sourcing, onboarding, extensions, offboarding, and compliance tracking.

  • Maintain accurate records and documentation for all contingent workers in internal systems.

  • Vendor & Stakeholder Coordination

  • Liaise with external staffing vendors to ensure timely and quality delivery of candidates.

  • Monitor vendor performance and escalate issues as needed.

  • Ensure vendors adhere to company policies, SLAs, and compliance requirements.

  • Hiring Manager Support

  • Guide hiring managers through the contingent hiring process, including job description creation, rate benchmarking, and interview coordination.

  • Provide training and support on contingent workforce tools and processes.

  • Compliance & Reporting

  • Ensure compliance with local labor laws and internal policies across all regions.

  • Track and report on key metrics such as headcount, tenure, spend, and vendor performance.

  • Assist with audits and risk assessments related to contingent labor.

  • Process Improvement

  • Identify opportunities to streamline and improve contingent workforce processes.

  • Contribute to the development and implementation of global CW policies and best practices

Qualifications, Skills, Experience and Personal Requirements:

  • Bachelors degree in business or related discipline.
  • 5+ years of experience in contingent workforce management, HR operations, or vendor management.
  • Strong understanding of contingent labor models and regional labor laws (NAM, India, EMEA, APAC).
  • Strong organizational and multitasking abilities.
  • Strong analytical, problem solving and root cause identification skills.
  • Excellent communication skills - interpersonal, written and verbal.
  • Must be a collaborator and able to work with and through others.

Knowledge of MS Office (Word, Excel, and PowerPoint).

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