Workforce Management Analyst
2 days ago
Job Description:
- Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM).
- The primary responsibility is to manage the RM tools and reporting.
- Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management.
- Perform Ad-hoc reporting request.
- Act as a change agent to stakeholders as the Resource Management group implements new processes and tools.
- Specifically, will focus on the tactical/transactional areas of our business.
Critical skills required:
- Workable knowledge on MS Office tools.
- Able to share clear view on written and verbal communication.
- Good Analytical Skills & problem-solving skills.
- Pro-active & Positive Attitude.
- Ability to Work efficiently and effectively in a team.
- Have the ability to escalate issues with a view to bringing about a win-win resolution.
- Basic phone & email etiquette are desirable as candidate would need to interact with onshore clients/external entities on a regular basis
Gurgaon location - sector 48 candor tech space
Noida location - sector 127- tech Boulevard
- fixed dayshift with sat/sun week off
- both side cab service will be provided.
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