Workforce Management Analyst

4 days ago

Gurugram Noida, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:

  • Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM).
  • The primary responsibility is to manage the RM tools and reporting.
  • Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management.
  • Perform Ad-hoc reporting request.
  • Act as a change agent to stakeholders as the Resource Management group implements new processes and tools.
  • Specifically, will focus on the tactical/transactional areas of our business.

Critical skills required:

  • Workable knowledge on MS Office tools.
  • Able to share clear view on written and verbal communication.
  • Good Analytical Skills & problem-solving skills.
  • Pro-active & Positive Attitude.
  • Ability to Work efficiently and effectively in a team.
  • Have the ability to escalate issues with a view to bringing about a win-win resolution.
  • Basic phone & email etiquette are desirable as candidate would need to interact with onshore clients/external entities on a regular basis

Gurgaon location - sector 48 candor tech space

Noida location - sector 127- tech Boulevard

  • fixed dayshift with sat/sun week off
  • both side cab service will be provided.

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