Head - RPO

3 days ago

Bengaluru, Karnataka, India Quess Corp Limited Full time

Introducing Quess Corp Ltd.

Quess Corp Limited (Quess) is India's leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India's largest employer in the private sector and the biggest integrated business services provider in the country. With 500,000+ employees spread across 9 countries, we serve over many clients.

About Quess- QSR:

Quess Search & Recruitment offers Recruitment & Search and RPO solutions. Our pan-India operations, dynamic recruitment team, highly digitized recruitment, and selection services provide us with a competitive advantage across a spectrum of businesses. Defined by our expertise, knowledge, and network across sectors, our core strengths have defined our approach to conducting executive-level searches at a global scale.

Job Title: Head of RPO

Location: Bengaluru & Mumbai

Experience: 17 years plus

About the Role:

We are seeking an experienced and strategic Head – RPO to lead our growing Recruitment Process Outsourcing business. This is a leadership role responsible for overseeing a large-scale recruitment operation, managing client relationships, ensuring delivery excellence, and driving profitability.

The ideal candidate will bring deep expertise in high-volume hiring, client and stakeholder management, and operational excellence across multiple sectors

Key Responsibilities:

  • As the Head – RPO, you will be responsible for the overall success and growth of the RPO vertical. This includes full ownership of the business P&L, ensuring delivery excellence, and strengthening client partnerships.
  • You will lead a growing team of recruitment professionals, including delivery leaders, and manage an ecosystem of sub-vendors to meet the hiring needs of multiple clients across various industries. Building scalable delivery models, optimizing recruitment processes, and maintaining high service levels will be key to your success.
  • You will also be expected to play a hands-on role in client engagement, strategy formulation, and operational execution while ensuring alignment with business goals and customer expectations.

Key Skills & Competencies

  • Strong leadership experience in managing large-scale recruitment operations
  • Deep expertise in recruitment delivery, especially volume hiring across diverse sectors
  • Excellent client management and stakeholder engagement skills
  • Strong decision-making and business acumen
  • Proficiency in tracking and managing hiring metrics, SLAs, and operational KPIs
  • Ability to build and lead high-performing teams
  • Experience in vendor management and optimizing external partnerships

Experience Required:

  • Overall work experience of 17 to 20 years in recruitment and talent acquisition
  • Minimum 10 years of experience in leading RPO businesses or managing large RPO clients.
  • Managing RPO experience is mandate.

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