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Human Resource Operations Specialist
2 weeks ago
About the Role:
We are seeking a motivated and experienced RPO Operations Specialist to join our
dynamic team in Bangalore. If you're passionate about talent acquisition, excel in a client-
focused environment, and are looking for a hybrid work culture, this role is for you
Key Responsibilities:
• Partner with clients to deliver high-quality RPO (Recruitment Process Outsourcing) or
MSP (Managed Service Provider) solutions.
• Serve as an operational point of contact for client stakeholders, including HR and
department heads.
• Understand client hiring needs and translate them into effective, tailored recruitment
strategies.
• Conduct talent mapping and market research to support strategic hiring plans.
Build and maintain strong relationships with internal teams and client stakeholders.
• Monitor and manage recruitment performance metrics, ensuring service excellence.
• Provide regular updates, insights, and recommendations to stakeholders based on
market trends and data.
What Were Looking For:
• Proven experience in RPO, MSP, Recruitment, or Operations roles.
• Strong stakeholder management and client consulting capabilities.
• Track record of advising clients on customized talent acquisition strategies.
• Ability to collaborate effectively with department heads and HR leaders.
• Prior exposure to talent mapping and market research methodologies.
• Proficient in excel, outlook, calendar management.
• Able to handle employee queries & grievance.
• Employee life cycle management.
• Financial literacy & invoicing .
Knowledge & Skills:
• Deep understanding of RPO/MSP models and operational workflows.
• Strong command of end-to-end recruitment processes.
• Market intelligence and awareness of trends in the talent landscape.
• Proficiency in using ATS/CRM systems and sourcing tools.