hr operation specialist

job details

About Randstad enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward. ...

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

• Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.
• We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.
• We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.
• We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

About the Role:

We are seeking a motivated and experienced RPO Operations Specialist to join our dynamic team in Bangalore. If you're passionate about talent acquisition, excel in a client-focused environment, and are looking for a hybrid work culture, this role is for you

Key Responsibilities:

Partner with clients to deliver high-quality RPO (Recruitment Process Outsourcing) or MSP (Managed Service Provider) solutions.

Serve as an operational point of contact for client stakeholders, including HR and department heads.

Understand client hiring needs and translate them into effective, tailored recruitment strategies.

Conduct talent mapping and market research to support strategic hiring plans.

Build and maintain strong relationships with internal teams and client stakeholders.

Monitor and manage recruitment performance metrics, ensuring service excellence.

Provide regular updates, insights, and recommendations to stakeholders based on market trends and data.

What We're Looking For:

Experience & Expertise:

Proven experience in RPO, MSP, Recruitment, or Operations roles.

Strong stakeholder management and client consulting capabilities.

Track record of advising clients on customized talent acquisition strategies.

Ability to collaborate effectively with department heads and HR leaders.

Prior exposure to talent mapping and market research methodologies.

Proficient in excel, outlook, calendar management.

Able to handle employee queries & grievance.

Employee life cycle management.

Financial literacy & invoicing .

Knowledge & Skills:

Deep understanding of RPO/MSP models and operational workflows.

Strong command of end-to-end recruitment processes.

Market intelligence and awareness of trends in the talent landscape.

Proficiency in using ATS/CRM systems and sourcing tools.

About Randstad enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

• Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. ...

• We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.

• We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.
• We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

About the Role:

We are seeking a motivated and experienced RPO Operations Specialist to join our dynamic team in Bangalore. If you're passionate about talent acquisition, excel in a client-focused environment, and are looking for a hybrid work culture, this role is for you

Key Responsibilities:

Partner with clients to deliver high-quality RPO (Recruitment Process Outsourcing) or MSP (Managed Service Provider) solutions.

Serve as an operational point of contact for client stakeholders, including HR and department heads.

Understand client hiring needs and translate them into effective, tailored recruitment strategies.

Conduct talent mapping and market research to support strategic hiring plans.

Build and maintain strong relationships with internal teams and client stakeholders.

Monitor and manage recruitment performance metrics, ensuring service excellence.

Provide regular updates, insights, and recommendations to stakeholders based on market trends and data.

What We're Looking For:

Experience & Expertise:

Proven experience in RPO, MSP, Recruitment, or Operations roles.

Strong stakeholder management and client consulting capabilities.

Track record of advising clients on customized talent acquisition strategies.

Ability to collaborate effectively with department heads and HR leaders.

Prior exposure to talent mapping and market research methodologies.

Proficient in excel, outlook, calendar management.

Able to handle employee queries & grievance.

Employee life cycle management.

Financial literacy & invoicing .

Knowledge & Skills:

Deep understanding of RPO/MSP models and operational workflows.

Strong command of end-to-end recruitment processes.

Market intelligence and awareness of trends in the talent landscape.

Proficiency in using ATS/CRM systems and sourcing tools.