Presales Manager

Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization, Cloud, Unified Communications, managed services and mobility solutions.RESPONSIBILITIES :· Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio· Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities· Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.· Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives· Serve as a deal architect for multi-faceted, multi-technology solutions· Partner with other company Enterprise Solutions subject matter experts to build the customer solution· Develop and deliver technical presentations with customers and tailor content to audience as appropriate· Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.· Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.· Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.DESIRED SKILLS AND EXPERIENCE · BS or BA in Engineering or Computer Science or equivalent work experience· Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions· 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various Data Center Design. Passive Infrastructure network and Data Center.· Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required· Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery· Ability to present both technical and non-technical information to broad audiences· Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers.· Effective written communication skills.· Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions:o · SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)o Network Architecture· Working knowledge of the following· Routers, VPN and Firewall- Cisco, Juniper, Checkpoint· Switches– Cisco, HP· WAN– PTP, MPLS and VPN Topologies· Data Centers–. Passive Infrastructure Hypervisors, Server Farms, SAN, Leaf-Spine Topology· Wireless– Cisco, HP (Aruba), Aerohive, Ruckus· Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWindso Managed Services· Managed Network Services (LAN, WAN)CertificationsCurrent and valid industry certifications in one or more of the following preferred· Cisco· Microsoft, Tandberg, and/or Polycom· TOGAF· ITIL· CompTiaKEY TECHNOLOGIES· Unified Communications· Network Architecture· Wireless (802.11)· Video Communications· Data CenterAdditional Desired Technology Experience :o Genesys· Video Communicationso Cisco (Tandberg)o Polycomo SIP, H.320 and H.323· LAN/WANo Ciscoo Juniper· WAN Optimization· Cloud Services· Data Centero Cisco UCS (B/C Series)o HP (Rack-Mount/BladeSystem)· Hypervisorso VMwareo Hyper-V