Operations Associate
2 weeks ago
Operations AssociateEmployment Type: Full-time (Remote)About the FirmWe are a UK-based, fast-growing professional accounting and bookkeeping firm focusing on technology startups and high-growth businesses. We are not a typical accounting or consulting firm — we build intelligent software and use modern technologies to deliver the best services to our clients. Our global client base includes innovative and sector-leading businesses.As part of our expansion, we are looking for a highly organized and proactive Operations Associate who can support business operations and contribute to excellent client service. This role is ideal for someone ambitious who enjoys working in a fast-paced startup environment.Position OverviewThe Operations Associate will support daily operations, coordinate workflow, and assist with firm-wide initiatives. This mid-level role requires prior operations experience in a professional services environment. The right candidate should show initiative, attention to detail, and strong collaboration skills. Also Familiarity with cloud-based accounting tools (QuickBooks Online, Xero).Key ResponsibilitiesOperational CoordinationSupport day-to-day operations and ensure tasks are completed on time.Assist with process improvements and workflow optimisation.Maintain accurate records, reports, and documentation.Practice Support & CollaborationProvide operational support to senior management and accounting teams.Assist with client onboarding, account setup, documentation, and system access.Support the use of accounting and practice management systems (QuickBooks, Xero, Karbon or similar).Compliance & Quality AssuranceSupport internal compliance processes and adherence to standards.Contribute to quality control reviews for accuracy and consistency.Follow firm policies on confidentiality, data security, and ethics.Qualifications & ExperienceBachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).2–4 years of experience in operations, practice support, or client service in accounting, bookkeeping, or professional services.Familiarity with cloud-based accounting tools (QuickBooks Online, Xero).Strong organizational and time-management skills.Self-starter with ownership and accountability.Strong problem-solving, communication, and interpersonal skills.Proficiency in Google Workspace.Foreign Educated will definitely will be a plusNon-Negotiable Key RequirementsThese qualities are mandatory:Smart, honest, disciplinedSelf-motivated and a quick learnerStrong written and verbal communication skillsHungry to Learn, Grow, and ExcelFocused, with a long-term mindsetTakes ownership; does not require micromanagementTeam player with respect for colleaguesWe do NOT prefer candidates who:Have a short-term outlook or want a quick step-upChange jobs frequentlyLack disciplineMisrepresent or lie on their CVCompensation & BenefitsCompetitive salary based on experienceAccess to modern systems and toolsStrong professional development and career growthDynamic and collaborative environmentOpportunity to contribute across multiple fast-moving businesses
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