Customer Service

4 weeks ago


Chennai, India NatWest Group Full time

Join us as a Customer Service & Operations Unit Leader in Anti-Money Laundering

  • In this high-profile role, we’ll look to you to make sure your unit is efficiently planned and operating at its optimum capacity
  • You’ll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and automation initiatives
  • This is an opportunity to be at the forefront of protecting our customers and the bank
  • We're offering this role at vice president levelWhat you'll do

    As an AML specialist, you’ll lead your unit to protect our customers and enhance their experience by identifying trends and addressing areas of improvement. You’ll maximise efficiency by collaborating with support functions and continuing to make sure your unit is engaged and consistently developing professionally. We’ll also look to you to approve and maintain process documents to help define performance indicators, measure and report MI and enable the right decision making.

    Additionally, you’ll be:

    • Optimally using resources to reduce costs and increase productivity
    • Developing and executing a plan for effective training and accreditation, and understanding and driving the performance of your unit
    • Using data insights to drive change activity, and leading and participating in local and global projects
    • Building a culture of continuous improvement, leading by example to deliver innovative and cost-effective solutions to enhance our performance and customer experience
    • Enhancing the risk culture in your unit with a focus on proactive, end-to-end riskThe skills you'll need

      You’ll need to have knowledge and experience of working in an AML environment, with knowledge of financial services. Strong people management skills are a must, along with the ability to drive, coach and motivate others to succeed.

      We’ll also look for you to have:

      • An understanding of the industry and our customers
      • Knowledge of AML and financial products, processes and banking systems
      • A background in risk, compliance and legal issues in different jurisdictions
      • An understanding of people processes and policies


  • Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full time

    JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...


  • Chennai, Tamil Nadu, India Hometech service pvt ltd Full time

    We are hiring for our Clients. Male Required Contact Person: - Mr Sugunthan 9363560345 **Responsibilities**: - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. - Respond to customer concerns and complaints professionally and courteously, working towards resolutions. - Maintain a welcoming and positive...

  • Customer Service

    4 weeks ago


    Chennai, Tamil Nadu, India NatWest Group Full time

    Join us as a Customer Service & Operations AnalystIf you're looking out to start your career in the corporate world, then this could be just the opportunity you're looking forWe're looking for graduates from 2019 or earlier batches to join us to make a positive impact to our customers and colleaguesWe'll support your learning journey and provide relevant...

  • Customer Service

    4 weeks ago


    Chennai, Tamil Nadu, India NatWest Group Full time

    Join us as a Customer Service & Operations Unit Leader in Anti-Money LaunderingIn this high-profile role, we'll look to you to make sure your unit is efficiently planned and operating at its optimum capacityYou'll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and...


  • Chennai, Tamil Nadu, India Hometech service pvt ltd Full time

    We are hiring for our Clients. Male Required Contact Person: - Mr Sugunthan 9363560345, MR Mohamed 9841582938. **Responsibilities**: - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. - Respond to customer concerns and complaints professionally and courteously, working towards resolutions. - Maintain a...

  • Customer Service

    1 month ago


    Chennai, India nettyfish solutions Full time

    **Customer Service Cums Product demos to the customer** Any Degree can apply Both Fresher/Experience can apply **Good English Communication** **No Sales/Target** Office Time: 9:30am - 6:30pm **Salary**: 20,000 - 30,000/ - Immediate joiner prefered **Contact Person**: Rahul (HR) - 7823946582 Call or WhatsApp **Direct Walk-In**: No.85, Padmini, North...


  • Chennai, India timesjobs Full time

    Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...


  • Chennai, Tamil Nadu, India timesjobs Full time

    JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...


  • Chennai, India timesjobs Full time

    JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...


  • Chennai, India timesjobs Full time

    JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...


  • Chennai, Tamil Nadu, India timesjobs Full time

    JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

  • Eot Crane Service

    1 month ago


    Chennai, Tamil Nadu, India MUHIL SERVICE Full time

    **Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...


  • Chennai, India WARPE TRAINING AND COUNSULTING Full time

    **Purpose of the Role**: The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she shall be closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the...


  • Chennai, India Moszad Full time

    Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused on that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer service actions and...


  • chennai, India Moszad Full time

    Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers' issues and follow problems through to resolution Set a clear mission and deploy strategies focused on that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and...


  • Chennai, India GB Tech Corp Full time

    We are hiring Customer Service Executive with 0 to 2 years of experience. **RESPONSIBILITIES**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Chennai, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Semi -Voice, customer service forSupply chain management.HCL Tech Hiring for Semi-Process -22nd & 23rd April 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law...


  • Chennai, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Semi -Voice, customer service for Supply chain management.HCL Tech Hiring for Semi-Process - 22nd & 23rd April 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law...


  • Chennai, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Semi -Voice, customer service for Supply chain management.HCL Tech Hiring for Semi-Process - 22nd & 23rd April 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law...