Customer Service Executive
2 weeks ago
JOB DESCRIPTION:
- Pricing for Import and export inquiries,
- Rate negotiations with overseas agents & local shipping lines
- Quotation to customers and follow up
- Follow up with overseas agents until receive rates against request
- Quotations to customers and follow up
- Follow-up with sales/customer for feedback against quotation
- Upon receiving the feedback/target from sales/customer same has to request to overseas agent
- Once shipment confirmed by customer send confirmation to agents and follow until booking arranged
- Once booking arrange update the booking to sales/customer
- Follow with agents until shipment departure and get the BL drafts
- Arrival notification to customers & invoicing
**Job Types**: Full-time, Fresher
**Salary**: ₹192,000.00 - ₹216,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Saidapet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (preferred)
- total work (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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