Customer service manager

Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers' issues and follow problems through to resolution Set a clear mission and deploy strategies focused on that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and...

Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.Customer Query Management:Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more.Regularly monitor and evaluate the...

Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.Customer Query Management:Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more.Regularly monitor and evaluate the...

Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai. Customer Query Management: Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more. Regularly monitor and evaluate the...

JOB DESCRIPTION   Role                        : Manager – Customer Service & Quality Experience             : 12 to 15 Years Job Location           : Chennai   About OJ Commerce:         OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by...

JOB DESCRIPTION Role                        : Manager – Customer Service & QualityExperience             : 12 to 15 YearsJob Location           : Chennai About OJ Commerce:        OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a...

Join us as a Customer Service & Operations AnalystIf you're looking out to start your career in the corporate world, then this could be just the opportunity you're looking forWe're looking for graduates from 2019 or earlier batches to join us to make a positive impact to our customers and colleaguesWe'll support your learning journey and provide relevant...

Join us as a Customer Service & Operations Unit Leader in Anti-Money LaunderingIn this high-profile role, we'll look to you to make sure your unit is efficiently planned and operating at its optimum capacityYou'll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...

JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...

**Business Function** Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

**Hiring for KANADA Voice process** **Qualification : 12th, Any degree** **Salary Range - 16000 CTC** **Location - Mount road** **Looking for Fresher, Immediate joiner,** **Dayshift, Work from office** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Fixed shift - Morning...

JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

**Designation**: Customer Service Officer **Position Type**: Full-Time **Location**: Chennai **About Us**: **Responsibilities**: - **Team Leadership**: Lead and oversee a team of customer service representatives to ensure they deliver consistent and excellent service to our customers. - **Policy Adherence**: Ensure the operations team adheres to company...

**Walmart - Walk-in drive - Customer service roles.** Hey! Looking for a career upgrade? This is your chance! Our teams at **Walmart Center of Business Excellence **in **Chenna**i are looking for talented customer service professionals like you to join us and power the world’s largest retailer. If you're an experienced professional with relevant...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...