Manager - Customer Service & Quality

JOB DESCRIPTION   Role                        : Manager – Customer Service & Quality Experience             : 12 to 15 Years Job Location           : Chennai   About OJ Commerce:         OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by...

Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused on that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer service actions and...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers' issues and follow problems through to resolution Set a clear mission and deploy strategies focused on that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and...

The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release,...

The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release,...

Role ResponsibilitiesJob RoleEmbed customer centric behavior in all transactional and operational delivery processes to ensure we build and maintain a differentiated service model that is perceived as consistently superior to competition, therein contributing to maximizing the profitability and market share for the Bank.Key ResponsibilitiesFocus on Quality...

Company Overview We are hiring for one of the leading company who are manufacturer of high-quality rubber components based out in Madurai , Tamil Nadu location. Job Description The Customer Service Head will be responsible for managing all customer service activities related to order and schedule processing, ensuring effective...

Role Responsibilities Job Role Embed customer centric behavior in all transactional and operational delivery processes to ensure we build and maintain a differentiated service model that is perceived as consistently superior to competition, therein contributing to maximizing the profitability and market share for the Bank. Key Responsibilities ...

Role Responsibilities Job Role Embed customer centric behavior in all transactional and operational delivery processes to ensure we build and maintain a differentiated service model that is perceived as consistently superior to competition, therein contributing to maximizing the profitability and market share for the Bank. Key...

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in  San Mateo, California , Freshworks has a global team operating from  13 global...

Join us as a Customer Service & Operations AnalystIf you're looking out to start your career in the corporate world, then this could be just the opportunity you're looking forWe're looking for graduates from 2019 or earlier batches to join us to make a positive impact to our customers and colleaguesWe'll support your learning journey and provide relevant...

Join us as a Customer Service & Operations Unit Leader in Anti-Money LaunderingIn this high-profile role, we'll look to you to make sure your unit is efficiently planned and operating at its optimum capacityYou'll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...

JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...

JOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...

JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

JOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Bachelor's degree - Knowledge of QA methodology and tools Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test...