Sales Operations Manager
2 weeks ago
- Analyze improvement feedback obtained from customers and business team.
- Collaborate with business team to implement customer feedback
- Advance analytical and problem solving ability to identify opportunities, develop and implement new strategies
- Manage customer escalations and complaints
- Develop and implement processes for service operation and customer satisfaction
- Ability to measure improvements and take corrective actions to rectify discrepancy
- Ensure implementation and updating of SOPs based on emerging business requirements.
- Ability to drive the automation of processes
- Analyze Net promoter score and customer satisfaction index to address the concerns
- Ability to train the team on handling customer complaints and escalations
- Organizational change ability to develop a culture of customer sensitivity in the organization
- Develop innovative solutions to achieve greater customer satisfaction
- Track after sales and collection against Performa invoice on regular basis to regulate service performance and take counter measures to prevent delay
- Ensure revenue collection of after sales orders
- Ensure complaint closure within TAT
- Ensure regular updates of MIS and trackers in respect of Sales and Service operations.
- Ensure timely reporting
- Ensure accurate RCA and its timely submissions to management for all escalation and detractor cases
- Ensure implementation of all corrective points brought out through RCA
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Sales Operations Manager
1 week ago
Greater Bengaluru Area, India Vizlogic Digital Solutions Pvt. Ltd. Full timeRole Description:MBA Grad with 10+ years’ experience in this rolePrior experience in this role involving B2B SaaS solutionsSuave, good Communication and Analytical skillsGood Business AcumenBuild and track Pipeline of prospect Customers: across regions/MarketsManage all incoming Marketing leads and drive them to a status updateBe active on Social media and...
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Sales Operations Manager
1 week ago
Greater Bengaluru Area, India Vizlogic Digital Solutions Pvt. Ltd. Full timeRole Description: MBA Grad with 10+ years’ experience in this role Prior experience in this role involving B2B SaaS solutions Suave, good Communication and Analytical skills Good Business Acumen Build and track Pipeline of prospect Customers: across regions/Markets Manage all incoming Marketing leads and drive them to a status update Be active on Social...
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Sales Manager
1 week ago
Greater Delhi Area, India Rallison (LKB Engineering Pvt. Ltd.) Full timeSales Manager(Project Sales) - Electrical Wires & Cables Location: Delhi NCR About the Role: We are seeking a dynamic and experienced Sales Manager to join our team and drive growth in the New Delhi region. The ideal candidate will have a proven track record in the electrical wires and cables industry, with a strong focus on the project segment. Key...
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Sales Manager
1 week ago
Greater Delhi Area, India Rallison (LKB Engineering Pvt. Ltd.) Full timeSales Manager(Project Sales) - Electrical Wires & CablesLocation: Delhi NCRAbout the Role:We are seeking a dynamic and experienced Sales Manager to join our team and drive growth in the New Delhi region. The ideal candidate will have a proven track record in the electrical wires and cables industry, with a strong focus on the project segment.Key...
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Sales Operations Manager
2 weeks ago
Delhi, Delhi, India Digidotes Full timeWe are seeking a highly skilled Sales Operations Manager to oversee the daily operations of our retail stores and assist the Store Manager in planning strategies to attract customers.As a key member of our team, you will be responsible for coordinating customer service operations, tracking progress towards objectives, and monitoring inventory levels. Your...
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Sales Operations Manager
4 weeks ago
Delhi, Delhi, India Proactive Data Systems Pvt. Ltd. Full timeKey Responsibilities:We are seeking a highly skilled Sales Operations Manager to support our sales team at Proactive Data Systems Pvt. Ltd. The ideal candidate will possess strong analytical skills, business acumen, and experience in sales operations or a similar role. Key responsibilities include data analysis, overseeing administrative tasks, and ensuring...
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Sales Operations Manager
1 week ago
Bangalore Metropolitan Area, India Vizlogic Digital Solutions Pvt. Ltd. Full timeRole Description:MBA Grad with 10+ years’ experience in this rolePrior experience in this role involving B2B SaaS solutionsSuave, good Communication and Analytical skillsGood Business AcumenBuild and track Pipeline of prospect Customers: across regions/MarketsManage all incoming Marketing leads and drive them to a status updateBe active on Social media and...
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Territory Sales Manager
2 weeks ago
Greater Delhi Area, India Frankfinn Aviation Services Pvt. Limited Full timeAbout the OrganisationFrankfinn has been a trusted educational brand for more than 31 years in India as well as overseas due to our unwavering commitment to delivering top-quality training and a stellar track record in student placement. The global Aviation and Hospitality industry is booming, with high demand for skilled professionals in all areas....
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Banquet Sales Manager
2 weeks ago
Greater Bengaluru Area, India Wonderla Holidays Ltd. Full timeAbout:We are seeking a highly motivated and experienced Specialist Banquet Sales Manager to join our dynamic team at our prestigious world class resort in Bengaluru. You will play a key role in driving revenue and exceeding sales targets for our banquet facilities, ensuring exceptional guest experiences that lead to repeat business and positive...
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Operations Manager
3 days ago
Greater Bengaluru Area, India Kuddle Full timeThis is not an IT or Call Center Operations role. Candidates with prior experience in Logistics or Quick Commerce operations.Join Kuddle: Redefining Pet Care in India!Kuddle, a fast-growing and well-funded pet care startup headquartered in Bangalore, is on a mission to transform the pet care experience for thousands of pet parents. With two years of...
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Operations Manager
2 days ago
Greater Bengaluru Area, India Kuddle Full timeThis is not an IT or Call Center Operations role. Candidates with prior experience in Logistics or Quick Commerce operations. Join Kuddle: Redefining Pet Care in India! Kuddle, a fast-growing and well-funded pet care startup headquartered in Bangalore, is on a mission to transform the pet care experience for thousands of pet parents. With two years of...
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Sales Operations Manager
4 weeks ago
Delhi, Delhi, India KBros Aristo Pvt Ltd Full timeJob Description for Sales Operations Manager at KBros Aristo Pvt Ltd. We are seeking an experienced Sales Operations Manager to oversee a specific region, requiring substantial experience in B2B sales within the same industry. The ideal candidate should demonstrate expertise in both channel and project sales, taking responsibility for managing daily orders...
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Sales Operations Manager
1 month ago
New Delhi, India Chukde Spices Full timeDesignation : Sales Operation ManagerLocation : DelhiIndustry :FMCGRoles Candidate should be from FMCG Sector. Having leadership managementNeed to lead sales operations for the company and lead a team of People in sales operations. Will be responsible for automating sales operations for smoother and efficient flow of sales work.Have excellent exposure of...
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DIRECT SALES COMPANY | Country Manager | delhi
2 weeks ago
delhi, India DIRECT SALES COMPANY Full timeAbout the Company - US based Direct Selling company, listed among the 100 leading global companies of the industry, is looking for a talented fulltime Country Manager, India (m/f/d) to join our growing organization. About the Role - DIRECT SALES EXPERIENCE REQUIRED. We will open the India market in Q2 2025. The country manager will lead the business...
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DIRECT SALES COMPANY | Country Manager | delhi
2 weeks ago
delhi, India DIRECT SALES COMPANY Full timeAbout the Company - US based Direct Selling company, listed among the 100 leading global companies of the industry, is looking for a talented fulltime Country Manager, India (m/f/d) to join our growing organization.About the Role - DIRECT SALES EXPERIENCE REQUIRED. We will open the India market in Q2 2025. The country manager will lead the business...
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DIRECT SALES COMPANY | Country Manager | delhi
2 weeks ago
delhi, India DIRECT SALES COMPANY Full timeAbout the Company - US based Direct Selling company, listed among the 100 leading global companies of the industry, is looking for a talented fulltime Country Manager, India (m/f/d) to join our growing organization. About the Role - DIRECT SALES EXPERIENCE REQUIRED. We will open the India market in Q2 2025. The country manager will lead the business...
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Sales operations manager
1 month ago
New Delhi, India Restroworks Full timeOverview: Provide strategic support to the sales team by optimizing processes, implementing best practices, and leveraging technology to drive sales efficiency and effectiveness. Responsibilities: Sales Process Optimization : Streamline sales processes from lead generation to deal closure, ensuring efficiency and effectiveness at each stage. Data...
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Sales Operations Manager
1 month ago
new delhi, India Restroworks Full timeOverview: Provide strategic support to the sales team by optimizing processes, implementing best practices, and leveraging technology to drive sales efficiency and effectiveness.Responsibilities:Sales Process Optimization: Streamline sales processes from lead generation to deal closure, ensuring efficiency and effectiveness at each stage.Data Analysis and...
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Sales operations manager
2 weeks ago
Delhi, India Asahi India Glass Limited Full time- Analyze improvement feedback obtained from customers and business team. - Collaborate with business team to implement customer feedback - Advance analytical and problem solving ability to identify opportunities, develop and implement new strategies - Manage customer escalations and complaints - Develop and implement processes for service operation...
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Sales Manager
1 day ago
Greater Bengaluru Area, India Workafella Full timeJob description· This position shall have a variety of responsibilities including: developing and maintaining business relationships and designing policies which allow partnerships to thrive; identifying opportunities for new partnerships; strengthening existing relationships and collaborations; building professional networks; enforcing legally-binding...