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Telesales Specialist

2 months ago


Mumbai Metropolitan Region, India Talentmatics Full time

Job Description Job Title: Program Advisor

Vertical: Executive Education

Location : Mumbai and Jaipur (Onsite)



Position Objective:

This position will be responsible for Program Advisory function of the Executive Education business vertical . People who perform strongly in this role will provide academic and career counseling advice to Senior and mid-level working professionals with preliminary interest in taking up Executive Education Programs.


Role Responsibilities:

• Counsel professionals on various programs sold by various top Indian & International Institutions.

• Telephonically interact with Senior and Mid-level working professionals in a consultative manner. Check and build participation interest in various Executive education programs.

• Counsel individuals to understand their personal and social challenges affecting their career progression and advise them on how to succeed through education

• Win above industry standard rewards and incentives by achieving set target of enrolments in various programs

• Shortlist and schedule appointment for a discussion via Phone. Assist the leads on all information actively till closures. Provide correct and authentic information to the prospective participant.

• Record all information and interactions in CRM software on an ongoing basis.

• Follow policies and procedures for smooth and seamless operations.

• Attend all trainings and learning sessions for self-development.

• Contribute to team goals.


Desired skillsets

• Ability to connect with about 100-120working professionals, and counsel them telephonically.

• Has a solid track record of 2 to 3years in selling and marketing high value programs or executive search or training and development experience

• A pleasing personality with excellent communication skills, good listening skills, strong persuasion and consultative selling skills

• Enjoy the education sector and believe in the immense potential that it holds in the future Personality traits

• Pleasant and happy demeanour, positive and confident attitude, strong sense of integrity and ethical behaviour, willingness to learn and adapt, respectful, co-operative, helpful and punctual behaviour,