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Telesales Specialist
2 months ago
Job Description Job Title: Program Advisor
Vertical: Executive Education
Location : Mumbai and Jaipur (Onsite)
Position Objective:
This position will be responsible for Program Advisory function of the Executive Education business vertical . People who perform strongly in this role will provide academic and career counseling advice to Senior and mid-level working professionals with preliminary interest in taking up Executive Education Programs.
Role Responsibilities:
• Counsel professionals on various programs sold by various top Indian & International Institutions.
• Telephonically interact with Senior and Mid-level working professionals in a consultative manner. Check and build participation interest in various Executive education programs.
• Counsel individuals to understand their personal and social challenges affecting their career progression and advise them on how to succeed through education
• Win above industry standard rewards and incentives by achieving set target of enrolments in various programs
• Shortlist and schedule appointment for a discussion via Phone. Assist the leads on all information actively till closures. Provide correct and authentic information to the prospective participant.
• Record all information and interactions in CRM software on an ongoing basis.
• Follow policies and procedures for smooth and seamless operations.
• Attend all trainings and learning sessions for self-development.
• Contribute to team goals.
Desired skillsets
• Ability to connect with about 100-120working professionals, and counsel them telephonically.
• Has a solid track record of 2 to 3years in selling and marketing high value programs or executive search or training and development experience
• A pleasing personality with excellent communication skills, good listening skills, strong persuasion and consultative selling skills
• Enjoy the education sector and believe in the immense potential that it holds in the future Personality traits
• Pleasant and happy demeanour, positive and confident attitude, strong sense of integrity and ethical behaviour, willingness to learn and adapt, respectful, co-operative, helpful and punctual behaviour,