Event Associate
2 months ago
Designation: Event Associate
CTC: upto 5LPA
Location: Bangalore
Working Days: 6
About Zolo
ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.
Key Responsibilities:
- Community Event Execution: Plan, organize, and execute community events from start to finish, including coordinating logistics, managing vendors, and ensuring a smooth event day experience.
- Process Compliance: Ensure 100% compliance with community event processes and procedures, including obtaining necessary permits, adhering to safety regulations, and maintaining accurate event documentation.
- Performance Metrics: Monitor and analyze performance metrics, including Customer Satisfaction (CSAT) ratings and event engagement levels, to evaluate the success of community events and identify opportunities for improvement.
Key Performance Indicators (KPIs):
- Community Event Process Compliance: Ensure 100% compliance with community event processes, including permit acquisition, safety protocols, and event execution procedures.
- Customer Satisfaction: Maintain a customer satisfaction rating of 4 or higher at the event level by delivering exceptional experiences and addressing attendee feedback promptly and effectively.
- Event Engagement: Increase event engagement levels by implementing creative strategies to attract and retain attendees, including interactive activities, entertainment, and networking opportunities.
Qualifications and Skills:
- Bachelor's degree in Event Management, Marketing, Communications, or a related field.
- Previous experience in event planning and execution, preferably in a community or nonprofit setting.
- Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders and community members.
- Creativity and innovation in event planning and promotion, with a focus on creating memorable and engaging experiences.
- Attention to detail and a commitment to quality and excellence in all aspects of event execution.
- Proficiency in event management software and Microsoft Office suite.
- Flexibility to work evenings and weekends as required by event schedules.
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