Voice coach

13 hours ago

Hyderabad, India TP Full time

HIRINGLocation- Hyderabad and Mumbai (Malad)Job Summary:We are seeking a skilled and passionate Voice Coach to enhance the verbal communication skills of customer-facing teams. The ideal candidate will specialize in voice modulation, pronunciation, accent neutralization, and tone control to improve customer experience and brand representation.🛠️ Key Responsibilities:Conduct voice and accent training sessions for new hires and existing agents.Coach individuals on pronunciation, clarity, pace, tone, and modulation.Identify speech and communication gaps through call audits and feedback.Design and deliver customized voice coaching modules for different process needs.Collaborate with training and quality teams to align voice coaching with business goals.Monitor progress of coached employees and provide ongoing support.Maintain training records and prepare reports on coaching effectiveness.Stay updated on industry best practices in voice and communication training.Qualifications:Bachelor’s degree in any field.6months + of experience in voice coaching, preferably in a contact center or customer service environment.Strong expertise in accent neutralization, phonetics, and vocal techniques.Excellent interpersonal, facilitation, and feedback skills.Familiarity with call center tools and quality monitoring systems.

  • Voice coach

    9 hours ago

    Hyderabad, India TP Full time

    HIRING!! Location- Hyderabad and Mumbai (Malad) Job Summary: We are seeking a skilled and passionate Voice Coach to enhance the verbal communication skills of customer-facing teams. The ideal candidate will specialize in voice modulation, pronunciation, accent neutralization, and tone control to improve customer experience and brand representation. 🛠️...

  • Voice Coach

    1 week ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role & responsibilities The Voice Coach will be responsible for developing and delivering comprehensive coaching programs for our customer service and retention associates. This role will primarily focus on refining verbal communication, active listening, empathy, persuasion, and conflict resolution skills to improve customer satisfaction, reduce churn, and...

  • Voice and Accent Communication Coach

    1 week ago

    Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for an experienced Voice and Accent (V&A) Communication Coach to join our Language & Communication Excellence team in Hyderabad.This is an individual contributor role responsible for coaching employees to enhance their spoken English, pronunciation, fluency, and communication effectiveness in client-facing and operational environments.Roles...

  • Sr Voice coach/Communication Trainer

    7 days ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity...

  • Sr Voice coach/Communication Trainer

    2 weeks ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity...

  • Sr Voice coach/Communication Trainer

    2 weeks ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...

  • Sr Voice coach/Communication Trainer

    2 weeks ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...

  • Sr Voice coach/Communication Trainer

    1 week ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:- Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness- Provide Feedback and suggestions for improvement- Publish Dashboards at defined intervals- Publish compliance dashboards as per plan- Flexibility and Availability for any ad-hoc business requirement- Ensure Confidentiality, Availability and...

  • Sr Voice coach/Communication Trainer

    1 week ago

    hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...

  • Sr Voice coach/Communication Trainer

    2 weeks ago

    Hyderabad, India Tech Mahindra Full time

    Roles and responsibilities:- Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness- Provide Feedback and suggestions for improvement- Publish Dashboards at defined intervals- Publish compliance dashboards as per plan- Flexibility and Availability for any ad-hoc business requirement- Ensure Confidentiality, Availability and...