Voice and Accent Communication Coach

The role involves conducting intensive Voice & Accent (V&A) and soft skills sessions during onboarding, providing one-on-one coaching for live call improvement, and monitoring call quality to maintain high service standards.

We are looking for a skilled VNA Trainer to conduct Voice & Accent training for our Domestic BPO team. The ideal candidate should have strong communication skills, the ability to train entry-level and experienced agents, and a good understanding of customer service standards in the BPO industry.Key Responsibilities:Conduct Voice & Accent (VNA) training for...

Voice & Accent Trainer (BPO — Voice & Chat)About the CompanyChowdhuryX  a fast-growing startup BPO focused on delivering high-quality voice and chat support to US clients. We pride ourselves on strong client relationships, fast onboarding, and high-performance teams. This role requires extra dedication, flexibility, and a hands-on approach.Role SummaryWe...

Company Overview:Vervenest technologies is a prominent company operating in the IT services and IT consulting industry. We are dedicated to providing top-notch services and solutions to our clients.Role and Responsibilities:We are seeking a skilled and driven Voice and Accent Trainer to join our team. In this role, you will be responsible for:Analyzing data...

Company Description Blueberry Digital Labs ) is a leading young and dynamic integrated digital technology Company with a portfolio of successful websites, and a passion to carve out a niche in the competitive world of Internet. We love fun at workplace and encourage creativity sans the hierarchy based disruptions. Our belief is that we are all partners in...

training to team members to enhance their communication skillsDevelop communication programs tailored to the needsMonitor evaluate effectiveness of training programs Support team members in improving performance in chat email & voice processes Required Candidate profileExceptional spoken written EnglishExp in chat email voice processes mandatoryStrong...

Role & responsibilities The Voice Coach will be responsible for developing and delivering comprehensive coaching programs for our customer service and retention associates. This role will primarily focus on refining verbal communication, active listening, empathy, persuasion, and conflict resolution skills to improve customer satisfaction, reduce churn, and...

Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity...

Are you an experienced professional in an International Voice or UK Process?Join our UK International Voice Process Team and grow your career with a dynamic, global support environmentRole OverviewAs a Customer Support Specialist, you will be the first point of contact for UK-based customers delivering exceptional support through effective communication,...

Company DescriptionTeenzClap FutureWorks aims to engage, entertain, and empower teenagers while promoting recycling and community participation. The initiative is led by coaches for cultivating communication skills and creative problem-solving among young adults.Role DescriptionThis is a full-time, on-site Communications Coach role located in Hyderabad. The...