Sr Voice coach/Communication Trainer

2 days ago

Hyderabad, Telangana, India Tech Mahindra Full time ₹ 5,40,000 - ₹ 14,40,000 per year

Roles and responsibilities:

  • Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness
  • Provide Feedback and suggestions for improvement
  • Publish Dashboards at defined intervals
  • Publish compliance dashboards as per plan
  • Flexibility and Availability for any ad-hoc business requirement
  • Ensure Confidentiality, Availability and Integrity of Data
  • Provide Feedback and suggestions for improvement
  • GAP Analysis & Controls
  • Continuous Focus and Drive to meet and exceed department SLAs
  • Conduct New Hire training and Refresher training based on TNA
  • Conduct V&A interviews for the process

Key Deliverables:

  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
  • Ability to train on sounds (IPA), grammar and soft skills
  • Excellent verbal and written communication skills
  • Should have good knowledge of audit and evaluation function
  • Should have good understanding capabilities to improve customer experience
  • Ready to work in Shift timing as per process requirement
  • Knowledge of usage of MS Office
  • Must be fluent in English language

Work Experience

  • Minimum 3 years' previous experience as a communication trainer, voice coach or related position

Language & Communication

  • Develop a schedule to assess training needs
  • Ability to train on sounds (IPA), grammar and soft skills
  • Excellent verbal and written communication skills

Preferred Competencies:
We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches.

  • Voice and Accent Communication Coach

    4 days ago

    Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for an experienced Voice and Accent (V&A) Communication Coach to join our Language & Communication Excellence team in Hyderabad.This is an individual contributor role responsible for coaching employees to enhance their spoken English, pronunciation, fluency, and communication effectiveness in client-facing and operational environments.Roles...

  • Sr Voice coach/Communication Trainer

    2 weeks ago

    Hyderabad, Telangana, India, Telangana Tech Mahindra Full time

    Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...

  • Voice Coach

    4 days ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role & responsibilities The Voice Coach will be responsible for developing and delivering comprehensive coaching programs for our customer service and retention associates. This role will primarily focus on refining verbal communication, active listening, empathy, persuasion, and conflict resolution skills to improve customer satisfaction, reduce churn, and...

  • communication trainer

    7 days ago

    Hyderabad, Telangana, India Wsne Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring for Communication Trainercandidate should have Minimum 5 years of Relevant experience candidate should be an Immediate JoinerCandidate should be comfortable with wfo & Night shift Looking for only Immediate joiner

  • Sales Trainer

    2 days ago

    Hyderabad, Telangana, India Ferty9 Fertility Center Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Department:Call CenterLocation:SecunderabadReports To:Head of Call CenterIndustry:HealthcareExperience Required:5+ Years in Learning & Development / TrainingCompensation:₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-drivenHealthcare Sales Call Center Trainerto lead the training and...

  • Trainer - Training

    1 week ago

    Hyderabad, Telangana, India Omega Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking to onboard a skilled Trainer with 3-5 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.Roles and ResponsibilityDevelop and deliver high-quality training programs for employees.Conduct needs assessments to identify...

  • Sales Trainer

    12 hours ago

    Hyderabad, Telangana, India, Telangana Ferty9 Fertility Center Full time

    Department: Call CenterLocation: SecunderabadReports To: Head of Call CenterIndustry: HealthcareExperience Required: 5+ Years in Learning & Development / TrainingCompensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and...

  • Sales Trainer

    2 days ago

    Hyderabad, Telangana, India Talentsync Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Sr. Sales TrainerExp: 8–10 yrs in Sales; 5+ yrs in Sales Training / FacilitationExcellent verbal & written skillsTraining Skills: Strong facilitation, onboarding, process & product training Interested candidates call/WhatsApp Required Candidate profileInstructional Design: TNI, content creation, evaluationCertified in ID / ATD / CPTD; LMS /...

  • Corporate Sales Trainer

    1 week ago

    Hyderabad, Telangana, India Techno Communications Global Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We seek a Corporate Sales Trainer to onboard and upskill sales teams through training, coaching, and content creation. Role includes product training, quizzes, performance tracking, mentoring, and learning Spanish to support future bilingual sessions

  • Process Trainer

    7 days ago

    Hyderabad, Telangana, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Overview:We are seeking a highly skilled and experiencedTenured TrainerforGIS Mappingprocess. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment.Shift: 24*7(Night).Exp-Minimum 2 years of experience in a Trainer role...