Customer Service Team Lead

Job Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...

Job Opening: Customer Service Team Lead – PalmonasLocation: Koregaon Park, PuneShift Timing: 12:00 PM – 9:00 PM (full-time, on-site)We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...

Job Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...

Responsibilities:* Lead and mentor a team of customer service executives (voice and non-voice processes).* Manage customer service team's performance & development*Monitor and review teams daily activities, providing coaching and feedback.Provident fund

Lead and manage customer service team, handle queries & escalations, oversee order booking/tracking, coordinate with operations, ensure client communication, monitor KPIs, train staff, and maintain service quality

Profile: -Customer Service Representative Exp.: -1.5 yrs+ CTC Range : Upto 3 LPA Location : Pune, Baner ( WFO ) Skills: - Inbound calling / resolving customer queries Saturday and sunday off / Flexible work environment. Responsibilitites ∙Managing incoming service complaints & requests over the phone with the highest level of customer satisfaction &...

We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer) Qualification: Any graduate Experience: 4 to 10 Yrs Job Location: Pune (Pimpari) JD as follows Preparation of Daily Client reports & Application Outage communications. IT Service Management (ITSM) based on ITIL best practices. ITIL V3 Service Strategy, Service Transition, Service...

Job Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all...

Job description -Transcom Hiring for day shift premium processRole & responsibilities -Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to meet customers' needs.Identify opportunities to upsell/cross-sell relevant...