
Customer service team lead
4 weeks ago
Job Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and driving performance through coaching and problem-solving. Key Responsibilities: Lead and mentor a team of customer service executives. Handle escalations and provide quick, empathetic resolutions. Track, analyze, and improve customer service KPIs. Coordinate with retail and operations teams for smooth issue resolution. Build a culture of accountability, empathy, and continuous learning. What We’re Looking For: 4–6 years of experience in customer service (retail/jewellery/D2 C preferred). Prior team lead or supervisory experience. Strong communication and conflict-resolution skills. Ability to work in a fast-paced startup environment. Passion for customer delight and problem-solving.
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Customer Service Team Lead
5 days ago
Pune, Maharashtra, India PALMONAS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Opening: Customer Service Team Lead – PalmonasLocation: Koregaon Park, PuneShift Timing: 12:00 PM – 9:00 PM (full-time, on-site)We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...
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Customer Service Team Lead
4 weeks ago
Pune, India PALMONAS Full timeJob Opening: Customer Service Team Lead – PalmonasLocation: Koregaon Park, PuneShift Timing: 12:00 PM – 9:00 PM (full-time, on-site)We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...
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Customer Service Team Lead
4 weeks ago
Pune, India PALMONAS Full timeJob Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...
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Customer Service Representative
2 weeks ago
Pune, India Team ABC Full timeProfile: -Customer Service Representative Exp.: -1.5 yrs+ CTC Range : Upto 3 LPA Location : Pune, Baner ( WFO ) Skills: - Inbound calling / resolving customer queries Saturday and sunday off / Flexible work environment. Responsibilitites ∙Managing incoming service complaints & requests over the phone with the highest level of customer satisfaction &...
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Customer Service Team Lead
4 weeks ago
Pune, India PALMONAS Full timeJob Opening: Customer Service Team Lead – Palmonas Location: Koregaon Park, Pune Shift Timing: 12:00 PM – 9:00 PM (full-time, on-site) We are looking for a Customer Service Team Lead to join our fast-growing team at Palmonas. This role will be responsible for leading a young, dynamic customer service team, ensuring exceptional customer experience, and...
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Customer Service Executive
1 day ago
Pune, Maharashtra, India Team Vertex Cosmos Full time ₹ 6,00,000 - ₹ 8,00,000 per yearRoles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all...
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Customer Service Representative
7 days ago
Pune, Maharashtra, India Team Vertex Cosmos Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob description -Transcom Hiring for day shift premium processRole & responsibilities -Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to meet customers' needs.Identify opportunities to upsell/cross-sell relevant...
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Customer Service Team Lead
2 weeks ago
Ind – Pune Sez (Th And Th Floor), India Allstate Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader - Operations ( Voice) At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an...
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Team Lead-Voice/Blended
3 weeks ago
Pune, India Rebel Foods Private Limited Full timeJob Description Description We are looking for a highly skilled Team Lead - Voice/Blended with a minimum of 4-8 years of experience in the customer service industry. The ideal candidate should have excellent communication and leadership skills, a proven track record of achieving targets, and the ability to work under pressure. The position is based in...
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Customer Support Team Lead
7 days ago
Pune, Maharashtra, India Multiplier Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout us:The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and...