remote technical support engineer

Job Purpose RWS is seeking an Enterprise Support Engineer to join a global team supporting mission-critical enterprise software for a host of blue-chip customers. We are looking for a highly analytical and articulate individual to work in a busy team providing high-quality technical support to internal and external users. The successful candidate...

Provide support through Voice, Chat, Email & remote assistance (universal agent) Provide WOW customer experience Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system Ability to follow processes, meet and exceed KPIs...

Technical Support Engineer Our Company Changing the world through digital experiences is what all about. We give everyone— from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform...

Company DescriptionQAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.This hybrid position requires candidates to be based in Pune with 3 days of in-office collaboration per week.Job...

Job description About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red...

Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:Job Description: Technical Support EngineerJob SummaryServe as the first point of contact and trusted advisor for...

Responsibilities WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.  Our...

Join Us as a Technical Support Engineer! Are you passionate about helping others and solving technical challenges? At ORBCOMM, we’re looking for a Technical Support Engineer to join our global support team. In this role, you’ll be the first line of support for our customers, delivering timely, effective, and professional assistance across a suite of...

Company DescriptionEngineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.  BETSOL’s open source backup...

Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This hybrid position requires candidates to be based in Pune with 3 days of in-office collaboration per week. Job...

Job Profile • Deliver First Call Resolution by handling customer requests and resolving customer's technical and non technical issues as often as possible during the first contact for assigned products. • Provide a professional & competent standard of phone and online support (Chat) for Global customers. • Accurately document all customer interactions...

Job DescriptionTechnical Support Engineer Associate – Key accountabilities: The Technical Support Engineer Associate provides technical support to MSX International users for a wide range of computer-related issues ranging from client device issues and requests to Enterprise Application issues. You are expected to actively partner with team members,...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...

Role: Provide pre- and post-sales Service Support for our products PCS, and Video Analytics for the WEST Region. Responsibilities: • Responsible for independently handling the customers at WEST region • Responsible for customer interaction and DEMO of our product at WEST region based on the sales team requirement. • Responsible for customer support and...

Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. Replicate customer reported issues to provide validation of defects to engineering. Participate in product testing to assist in the new product release process. Review/validate internal documents and knowledge...

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

Hiring Alert | Technical Support Engineer | Malad West    CTC: Up to ₹7 LPA  Location: Malad West  Shift: Rotational Shifts Eligibility:  B.E./B.Tech/B.Sc. (CS, IT, E&TC, Electrical) or any relevant technical degree  Minimum 2+ years of experience in Software Product Development or Technical Support Excellent English communication (written &...

Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical...

JOB PROFILE SUMMARY: Provides technical support in the development and implementation of customer applications and company products.  Conducts on-site enhancements, maintenance and support for new and existing systems.  Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals.   Diagnoses,...