remote technical support engineer jobs in Pune

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System /...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

What will you do As a Staff Technical Support Engineer specializing in Windows environments, you'll be a key member of our Endpoint Security team. You'll serve as the final escalation point for complex issues related to SentinelOne agents deployed on Windows, working closely with frontline support, engineering, and product teams to ensure rapid resolution...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NiCE is building SPARK, a...

Technical Support EngineerSailPoint is the leading AI-driven security platform providing autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right...

Roles and Responsibilities: Troubleshooting : Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems. Issue Resolution : Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if necessary. Product...

Job Description Role: Technical Support – Service Desk Location: Pune Who are we looking for? Candidates with a minimum 1 to 2 years of IT Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills; and willing to work in rotational shifts and/or flexible shifts as per business...

Roles and Responsibilities: Troubleshooting : Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems. Issue Resolution : Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if necessary. Product...

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll...

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management,...

We are looking for Java Support professionals for our Support Services department. For this role, you will be responsible for providing technical assistance & support to clients or internal teams using java-based applications. Your role will involve troubleshooting issues, debugging code & ensuring smooth functioning of Java applications & systems. Technical...

Associate Technical Support Consultant (3-5 years, SQL, App Support)- Pune, IndiaWelcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the...

Bachelors Degree in Computer Science, or equivalent experience 3-5 years of industry experience in testing web applications, mobile applications and/or large-scale enterprise products Strong understanding of best practices in software testing, test planning, test case writing and defect writing Strong understanding of SDLC development processes Basic...

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This...

Responsibilities Ownership of technical enquiries - Identify, diagnose and resolve incidents raised by clients. Progressing all incidents through to resolution and working with the client to verify effectiveness of solution. Execute tasks to help our customers successfully install, integrate, and maintain Pitney Bowes Technologies in accordance with our...

The Role:  Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with...

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...

About The Role We are looking for a hardworking, technically competent and results-oriented Sales Engineer to manage and develop the Pune region. The candidate will be responsible for developing new business opportunities, managing existing customers, understanding technical requirements, promoting the company’s products and solutions, and achieving sales...