technical support engineer

Job Description: ABOUT THE ROLE Technical Support Engineers are the core delivery engine of the client's global Customer Support operation. Working from the Bangalore Centre of Excellence, these engineers investigate and resolve customer incidents across the client's full product portfolio, applying systematic troubleshooting techniques alongside...

Job Purpose RWS is seeking an Enterprise Support Engineer to join a global team supporting mission-critical enterprise software for a host of blue-chip customers. We are looking for a highly analytical and articulate individual to work in a busy team providing high-quality technical support to internal and external users. The successful candidate...

Install, configure, and maintain computer hardware, servers, printers, and other peripherals. Set up and manage LAN, WAN, and other network configurations including routers, switches, and firewalls.Perform regular system and network monitoring, verifying the integrity and availability of all hardware and network resources.Diagnose and resolve hardware,...

Provide support through Voice, Chat, Email & remote assistance (universal agent) Provide WOW customer experience Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system Ability to follow processes, meet and exceed KPIs...

Technical Support Engineer Our Company Changing the world through digital experiences is what all about. We give everyone— from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform...

Job description About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red...

Job Description: Technical Support Engineer / TechOps Job brief We are looking for Technical Support Engineer (L1) to provide enterprise-level assistance to ourcustomers and internal stakeholders. Resource would be required to diagnose and troubleshootapplication/ network problems Roles & Responsibilities include 1. Provide production support and...

Job Description: ABOUT THE ROLE The Senior Technical Support Engineer represents the highest level of technical expertise within the client's Customer Support organisation. Operating from the Bangalore Centre of Excellence, this role is responsible for resolving the most complex product issues, leading deep technical investigations, and serving as the...

Job Profile • Deliver First Call Resolution by handling customer requests and resolving customer's technical and non technical issues as often as possible during the first contact for assigned products. • Provide a professional & competent standard of phone and online support (Chat) for Global customers. • Accurately document all customer interactions...

Job DescriptionTechnical Support Engineer Associate – Key accountabilities: The Technical Support Engineer Associate provides technical support to MSX International users for a wide range of computer-related issues ranging from client device issues and requests to Enterprise Application issues. You are expected to actively partner with team members,...

Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:Job Description: Technical Support EngineerJob SummaryServe as the first point of contact and trusted advisor for...

Responsibilities WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.  Our...

Join Us as a Technical Support Engineer! Are you passionate about helping others and solving technical challenges? At ORBCOMM, we’re looking for a Technical Support Engineer to join our global support team. In this role, you’ll be the first line of support for our customers, delivering timely, effective, and professional assistance across a suite of...

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

Company DescriptionEngineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.  BETSOL’s open source backup...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

Job Description: Become a product expert in designated fields such as: Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems. In addition to your onboarding training, you should be proactive in reading internal product documentation, incorporating feedback from advanced technical support...

JOB PROFILE SUMMARY: Provides technical support in the development and implementation of customer applications and company products.  Conducts on-site enhancements, maintenance and support for new and existing systems.  Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals.   Diagnoses,...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE Public Safety provides...