technical support engineer jobs in Pune

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System /...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

What will you do As a Staff Technical Support Engineer specializing in Windows environments, you'll be a key member of our Endpoint Security team. You'll serve as the final escalation point for complex issues related to SentinelOne agents deployed on Windows, working closely with frontline support, engineering, and product teams to ensure rapid resolution...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? NiCE is building SPARK, a...

Roles and Responsibilities: Troubleshooting : Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems. Issue Resolution : Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if necessary. Product...

Roles and Responsibilities: Troubleshooting : Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems. Issue Resolution : Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if necessary. Product...

About the CompanyEmbitel Technologies is a Volkswagen AG (VW) Group Company. VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi,...

Work Location - Pune (Work from office)Skills-Excellent verbal & written communications skills-Excellent problem-solving skills and ability to troubleshoot.-Basic understanding of Windows Servers-Exposure on interaction with international clients (US preferred)-Hands on experience on application/ product support Responsibilities:-- Ability to interact...

Support Engineer KSB Pumps Limited is looking for a Support Engineer to assist with data modeling and product configuration for our selection software. This role is ideal for a Diploma in Mechanical Engineering holder with a flair for data, good PC skills, and a willingness to learn in a dynamic environment. Responsibilities: Assist in data modeling tasks...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can...

Design, develop and implement solutions using ReadyWorks, Juriba, and CTMS. Integrate various IT systems and platforms to ensure seamless data flow. Automate workflows and manage IT processes efficiently. Handle data management tasks, including migration and transformation. Collaborate with cross-functional teams to deliver high-quality projects. Core...

The Role:  Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with...

Perform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis. Look for areas of improvement in monitoring, application stability. Should be open to learn FCIinhouse Product and other technologies and excel them. Communicate with line of business and management the overall status and...

We are looking for Java Support professionals for our Support Services department. For this role, you will be responsible for providing technical assistance & support to clients or internal teams using java-based applications. Your role will involve troubleshooting issues, debugging code & ensuring smooth functioning of Java applications & systems. Technical...

We are seeking an experienced Technical Delivery lead with expertise in healthcare technology to lead and manage EMR, EHR, FHIR, and interoperability projects. The ideal candidate will have a strong background in .NET, API development, cloud computing (Azure), and healthcare data standards. This role requires leadership in solution delivery, stakeholder...

Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...

Setup Desktops/ Laptops / Printer / projectors and other IT H/W assets. Provide Desktop/Application support as per the service requests. Diagnose Troubleshoot Desktop/ Laptop/ Printer other hardware-related issues. Use Ticketing tool to monitor/communicate/escalate and resolve the IT-related issues within the SLA. New Employee Onboarding: Assist new...

Key Deliverables: Act as the point of contact for service users to diagnose and resolve issues. Categorize and record queries, providing timely solutions. Provide essential online security advice and support. Ensure effective handling of incidents and service requests, following agreed procedures. Role Responsibilities: Monitor issues from start to...