Jobs: call monitoring

**VOICE/NON VOICE PROCESS** **Call Center/Monitoring** Openings (100) Location**:Bangalore** Required: Females Only Experience : 0 to 2 Years SEND YOUR DETAILS TO - HR (AT) ATTICAGOLDCOMPANY.COM / RECRUITER (AT) ATTICAGOLDCOMPANY.COM

**ROLES & RESPONSIBILITIES**: - To monitor closely the HL data and cross sell insurance (HDFC Life and Non - Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales - To source open market business too and achieve the targets assigned - To be completely aware of the products being offered by the company...

Greetings from AdeccoRole-Call Monitoring AssociateEssential Job Functions, roles, and responsibilities:• Responsible for completing all assigned call monitors during each week of monitoring, meeting all assigned productivity, quality, SLA, and TAT requirements.• Ability to monitor at least three departments for procedure, customer service, sales skills...

Greetings from AdeccoRole-Call Monitoring Associate Essential Job Functions, roles, and responsibilities:• Responsible for completing all assigned call monitors during each week of monitoring, meeting all assigned productivity, quality, SLA, and TAT requirements.• Ability to monitor at least three departments for procedure, customer service, sales skills...

Greetings from AdeccoRole-Call Monitoring Associate Essential Job Functions, roles, and responsibilities:• Responsible for completing all assigned call monitors during each week of monitoring, meeting all assigned productivity, quality, SLA, and TAT requirements.• Ability to monitor at least three departments for procedure, customer service, sales skills...

Greetings from Adecco Role-Call Monitoring Associate Essential Job Functions, roles, and responsibilities: • Responsible for completing all assigned call monitors during each week of monitoring, meeting all assigned productivity, quality, SLA, and TAT requirements. • Ability to monitor at least three departments for procedure, customer service, sales...

**Job Title**: Monitor (Operations Cluster) **Job Overview**: A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following: **Duties and...

ROLES & RESPONSIBILITIES: 1. Participates in design of call monitoring formats and quality standards. 2. Performs call monitoring and provides trend data to site management team. 3. Uses quality monitoring data management system to compile and track performance at team and individual level. 5. Participates in customer and client listening programs to...

Provide 24/7 Alarm Monitoring and L1 support. - Alarms analysis, escalation, troubleshooting and preventing fault propagation and ensure network availability. - Basic excel and macro knowledge - To carry out basic fault investigations and root cause analysis to resolve issues within Customer SLAs. Input into Incident report. - Responsible to update the...

Job Description: Job Role: Call Quality Analyst Responsibilities: Call Audit Purpose of Role: We at Leverage Edu are looking for Associate - Call Quality who would be responsible for doing call audits, identifying process gaps, and generating reports. Job Descriptions: 1. Perform call audits according to defined parameters and standards and...

Company OverviewAlphawizz Technologies Pvt. Ltd. is a design studio partnering with global brands to create exceptional digital products. With a team of tech-lovers focused on innovation, we redefine digital excellence in the IT Services and IT Consulting industry.Job OverviewFresher with less than 1 year of experience needed for the role of Call Quality...

Company Overview Alphawizz Technologies Pvt. Ltd. is a design studio partnering with global brands to create exceptional digital products. With a team of tech-lovers focused on innovation, we redefine digital excellence in the IT Services and IT Consulting industry. Job Overview Fresher with less than 1 year of experience needed for the role of Call...

Company OverviewAlphawizz Technologies Pvt. Ltd. is a design studio partnering with global brands to create exceptional digital products. With a team of tech-lovers focused on innovation, we redefine digital excellence in the IT Services and IT Consulting industry.Job OverviewFresher with less than 1 year of experience needed for the role of Call Quality...

**Job Title** Call Analyzer & Transcriber **Department** BPO **Location** Pune **Job Type** Full-Time, Fresher and Experienced can apply. **Number of Openings** 50 **Shift Timings** - Rotational Between - 4:30 PM IST to 11:30 AM IST (US Shift)_ **Work Experience** 0-2 yrs **Mandatory Skills** **(Must have Skills)** Good Written and Verbal...

**Job Title** Call Analyzer & Transcriber **Department** BPO **Location** Pune **Job Type** Full-Time, Fresher and Experienced can apply. **Number of Openings** 50 **Shift Timings** - Rotational Between - 4:30 PM IST to 11:30 AM IST (US Shift)_ **Work Experience** 0-2 yrs **Mandatory Skills** **(Must have Skills)** Good Written and Verbal...

**Job Title** Call Analyzer & Transcriber **Department** BPO **Location** Pune **Job Type** Full-Time, Fresher and Experienced can apply. **Number of Openings** 50 **Shift Timings** - Rotational Between - 4:30 PM IST to 11:30 AM IST (US Shift)_ **Work Experience** 0-2 yrs **Mandatory Skills** **(Must have Skills)** Good Written and Verbal...

Job highlights:- Minimum Education BA / B Com / B Sc /MBA- Industry Exposure Required Hands on expr in domestic out-bound sales process- Experience in Outbound call centre sales process 6 to 8 yrsJob match scoreEarly ApplicantJob description:Job Responsibilities:- To look after entire 300 seats outbound call centre operations and deliver high productivity...

Monitor, evaluate and score inbound calls against established quality assurance instruments and standards. - Conduct Root cause analysis and build corrective and preventive actions within the process and individual performance. - Prepare and present performance analysis, QA reports, and/or other information on quality performance. **Job Type**: Regular /...

Job Description: Monitoring Calls: Listen to recorded or live calls between customer service representatives and customers. Evaluate the call based on predefined quality metrics and guidelines. Quality Assessment: Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or...

Job Description:Monitoring Calls:Listen to recorded or live calls between customer service representatives and customers.Evaluate the call based on predefined quality metrics and guidelines. Quality Assessment:Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols,...