Chat Support
4 weeks ago
Key Responsibilities:
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
Key Performance Indicators:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
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International Chat Support
5 months ago
Hyderabad, India HIRD SERVICES PVT. LTD. Full time(International Chat process) - Qualification - Any graduates. - Excellent written and verbal communication skills required. - Experience - Minimum 2 years of customer service experience supporting chat or mobile messaging channels. - Salary - Up to 5 - 6 LPA (Depending upon previous CTC). - Cab - 2-way cab facility. - Rotational shift & rotational...
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International Chat Support Specialist
2 weeks ago
Hyderabad, Telangana, India FLY Consulting Services Full timeCompany OverviewFLY Consulting Services is a leading placement company operating in various regions, offering staffing and placement solutions to clients across diverse industries and company sizes. Our goal is to connect clients with the best talent and help job applicants find their desired career path through our extensive client base.Job OverviewWe are...
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International Chat Support Specialist
3 weeks ago
Hyderabad, Telangana, India FLY Consulting Services Full timeCompany OverviewFLY Consulting Services is a prominent staffing and placement agency operating across the Indian states of Andhra Pradesh, Telangana, Karnataka, and Tamil Nadu. Our consulting team provides expert staffing solutions to various industries and company sizes, aiming to bridge the gap between clients and top talent.Job OverviewWe are seeking a...
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Chat Support Executive
6 months ago
Hyderabad, India MoSahay Associate Full timeProcess Type : Chat process Grade : H1/H2 Freshers and minimum 6 Months Experience Shifts: Rotational shifts - 9 Hours - UK Shifts, 5days Cab: One way Cab & One way shuttle.WFO. Interview Process: - 1st Round: HR Screening - 2nd Round : Write Assessment(B2 Band Cutt-off) - 3rd round: Svar (50% Cut-off), - 4th round : Live chat - 5th round: Operation...
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Customer Support Representative
5 days ago
Hyderabad, Telangana, India CapTalent HR Full timeJob OverviewWe are seeking an experienced Customer Support Representative to join our team at CapTalent HR. As a key member of our support team, you will be responsible for providing exceptional customer service via email and chat channels.This is a fantastic opportunity for individuals who possess excellent communication skills in English and Hindi, with a...
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Customer Chat Support Executive
3 months ago
Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time**Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...
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Chat Support Executive
3 months ago
Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full timeGreetings from **3GHR Services!!!** We are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in...
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Chat Support Executive
3 months ago
Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full timeWe are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in Chat/mail/semi voice/voice Schedule: -...
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Customer Chat Support Executive
6 months ago
Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time**Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...
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International Chat Support
2 months ago
Hyderabad, Telangana, India PS COLLABORATIONS Full timePosition: International Chat Support - Non-Voice Location: Hyderabad, Telangana Company: PS Collaborations Key Responsibilities: Provide real-time chat support to international customers. Could you resolve customer issues following company guidelines? You can build a relationship with customers and handle objections effectively. Work in 24/7 rotational...
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Technical Support Specialist
2 weeks ago
Hyderabad, Telangana, India HCLTech Full timeJob SummaryHCL Tech is seeking a highly skilled Semi Voice, Chat, Email Support professional to join our team. As a technical support specialist, you will be responsible for providing exceptional support to clients via voice, chat, and email channels.Key Responsibilities:Provide email and chat support for consulted tickets or hand-offs from other...
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International Chat Support
1 day ago
Hyderabad / Secunderabad, Telangana, India Ethen Enterprises Private Limited Full timeGreeting From Ethen Consulting and Technologies!We are Hiring for International Chat support for few of our Clients.Qualification: Freshers or Experienced. Location :Hyderabad, Kokapet.2 way cab is Provided.Rotational Shift(5 days Working, 2 days Week Off).Job Type: Permanent Role.Note: Candidates Must & Should have good Communication Skills.The...
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Chat Support Executive
5 months ago
Hyderabad, India Picktime Full time**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our internal databases with information about technical issues and...
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Hyderabad, Telangana, India HCLTech Full timeHCL Tech is seeking a skilled Technical Support Specialist to provide semi voice, chat, and email support to clients.Mandatory Skillset:Minimum 2 to 3 years of experience in technical support.Key requirements include:Basic understanding of HTML, JavaScript & CSSGood understanding of web concepts and development technologiesExperience with Google Ads,...
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Chat Support Executive
3 months ago
Hyderabad, Telangana, India IntouchCX Full timeCertainly! Here’s a sample job posting statement for an International Non-Voice Process role with a focus on excellent grammar skills: **Job Title: International Non-Voice Process Executive** **Company**: IntouchCX **Job Type**: [Full-time] [Briefly introduce your company and its mission.] **Key Responsibilities**: - Ensure all written correspondence...
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International Chat
5 months ago
Hyderabad, India Skylark HR Solutions Full timeHGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment. As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations. **Job...
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Chat & Email support (Non Voice)
4 weeks ago
Hyderabad, India Se7en Tech IT Solutions Full timeNon Voice JD:1. Only Graduation.2. Minimum 1yr experience in Email & Chat.3. Salary 20500 NTH/Month & Gross is 25000 CTC/MonthNon Voice JD:1. Only Graduation.2. Minimum 1yr experience in Email & Chat.3. Salary 20500 NTH/Month & Gross is 25000 CTC/MonthNon Voice JD:1. Only Graduation.2. Minimum 1yr experience in Email & Chat.3. Salary 20500 NTH/Month &...
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Chat Support Representative
6 months ago
Hyderabad, Telangana, India Picktime Full time**Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...
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International Chat Process
6 months ago
Hyderabad, India Cyber Fords Pvt Ltd Full timeInternational Chat Process - 1+ Years of Experience in International Chat Process - Exp in handling Dual chats, end-to-end chats - Excellent Communication Skills - Excellent Written & Verbal skills - Basic Knowledge on sales support & Billing - Undergraduates / graduates - Looking for immediate joiners Shifts : Night Shifts Transport : 2 way cab...
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Chat Support Representative
6 months ago
Hyderabad, Telangana, India Picktime Full time**Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...