Customer Chat Support Executive

7 months ago


Hyderabad Telangana, India Crowdnetic Technologies Private Limited Full time

**Job Title: Customer Support Executive**

**Location: Arena towers, NSL Building, Uppal Hyderabad-500039**

**About Us**

**Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.**

**Job description**

Deliver efficient, effective, professional and courteous service to intermediaries and customers.
Address all customer and agent requests and queries within established timeframes and service levels.
Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.
Be proactive towards service level timelines and quality metrics as defined in the delivery model.
Analyzing problems & Providing Solutions via Chat Support.
Should be team member in his/her existing profile.
Should have Analytical skills.
Should have decent written skills with good communication in English

**Culture**

Fast-paced, intellectually stimulating, steep learning, and growth Close-knit, hardworking, supportive colleagues Challenging work

**Perks and Benefits**
- Work-life balance
- Health & accidental insurance
- Employee Provident Fund
- Open door policy with the leadership team. Co-founders are just a call away

**Job Types**: Full-time, Permanent

**Experience**:1- 3 years**

**Salary**: 2.40/LPA- 3.00/LPA basing on communication and experience

**Age**: up to 30 years.

**Education**: Any Graduate/ Any Postgraduate

**Role** :Customer Success, Chat support ,Service & Operations - Other

**Industry Type**: IT & Financial services

**Functional Area**: Customer Success, chat support, Service & Operations

**Working days**: 5 days a week (**Saturday & Sunday are included as working days)**

**Work Hours**: 8 hrs

**Week off’s**: 2 days as per Roster

**Job Types**: Full-time, Permanent

**Salary**: ₹240,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Application Question(s):

- Do you have good written skills in English with decent speed

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Chat support: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)



  • Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time

    **Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...


  • Madhapur, Hyderabad, Telangana, India Picktime Full time

    **Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Collaborate with other team members and departments to ensure customer satisfaction - Ask...

  • Chat Support Executive

    4 months ago


    Hyderabad, Telangana, India IntouchCX Full time

    Certainly! Here’s a sample job posting statement for an International Non-Voice Process role with a focus on excellent grammar skills: **Job Title: International Non-Voice Process Executive** **Company**: IntouchCX **Job Type**: [Full-time] [Briefly introduce your company and its mission.] **Key Responsibilities**: - Ensure all written correspondence...


  • HITEC City, Hyderabad, Telangana, India Picktime Full time

    **Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...


  • Hyderabad, Telangana, India Picktime Full time

    **Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...


  • Kukatpalli, Hyderabad, Telangana, India Intigniz Solutions Full time

    **Job description** Looking for Customer support executive, - Must have **Voice and chat experience**. - Freshers and experienced. - Good communication, Punctual,Customer Assistance etc. - **Night shift - Can provide cab facitility**. - **Madhapur and kokapet Location**. **You can directly call me 8919956083** Work Location: In person


  • Hyderabad, Telangana, India Picktime Full time

    **Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our...


  • Hyderabad, Telangana, India III Consulting Pvt. Ltd. Full time

    **Customer Support Executive (1 - 3 Years)** **Who We Are Looking For** A highly enthusiastic team member who believes the only way to build a sustainable brand is to have the customer at the centre of its universe. Ideally, we are looking for someone with excellent communication skills, knowledge in customer service practices and a passion for delighting...

  • Chat Support Executive

    4 months ago


    Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full time

    Greetings from **3GHR Services!!!** We are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in...

  • Chat Support Executive

    4 months ago


    Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full time

    We are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in Chat/mail/semi voice/voice Schedule: -...


  • Hyderabad, India Chit Chat Chai®️ Full time

    Company DescriptionChit Chat Chai is dedicated to making people happy and serving honest products that add value and solve functional needs of urban living. We are committed to staying true to our craft and the planet, offering purposeful products to our customers.Role DescriptionThis is a full-time on-site role for a Head of Sales & Strategy based out from...


  • Hyderabad, Telangana, India PS COLLABORATIONS Full time

    Position: International Chat Support - Non-Voice Location: Hyderabad, Telangana Company: PS Collaborations Key Responsibilities: Provide real-time chat support to international customers. Could you resolve customer issues following company guidelines? You can build a relationship with customers and handle objections effectively. Work in 24/7 rotational...


  • Hyderabad / Secunderabad, Telangana, India Abhis Overseas Educampus Private Limited Full time

    Job Description for Customer Support ExecutiveThe Customer Support Executive is responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, and chat. The role requires a proactive approach to solving customer problems, providing product or service...


  • hyderabad, India Chit Chat Chai®️ Full time

    Company Description Chit Chat Chai is dedicated to making people happy and serving honest products that add value and solve functional needs of urban living. We are committed to staying true to our craft and the planet, offering purposeful products to our customers. Role Description This is a full-time on-site role for a Head of Sales & Strategy based out...


  • Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process/ chat process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi/Tamil/ Malayalam can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Education: Undergraduate /Graduate** **Salary: Range of 15000-23000 ctc** **Job...


  • Hyderabad, India Fruges IT Services Full time

    Job role : chat support executive Experience : Freshers Qualification : Graduate/ undergraduate Languages known : English & Hindi. Shifts : Rotational shifts Location : Begumpet & Ranigunj. Rounds of interview : HR, Operational, Typing test, Typing Versant. **Job Types**: Full-time, Fresher **Salary**: ₹8,627.53 - ₹13,457.62 per...


  • Hyderabad, Telangana, India ExcelR Solutions Full time

    Job DescriptionJob Description Chat services are provided via WhatsApp chat. Responsibilities: - Communicate with our visitors/ customers via whatsapp chat to help find the details they are enquiring about and resolve the issues being faced. - Thoroughly and efficiently gather customer information, - Access the company's internal system and enter the...

  • Chat Support Executive

    6 months ago


    Hyderabad, India Picktime Full time

    **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Ask customers targeted questions to quickly understand the root of the problem - Update our internal databases with information about technical issues and...


  • Hyderabad, India HIRD SERVICES PVT. LTD. Full time

    (International Chat process) - Qualification - Any graduates. - Excellent written and verbal communication skills required. - Experience - Minimum 2 years of customer service experience supporting chat or mobile messaging channels. - Salary - Up to 5 - 6 LPA (Depending upon previous CTC). - Cab - 2-way cab facility. - Rotational shift & rotational...


  • Jaipur, Hyderabad / Secunderabad, Telangana, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Customer Support Executive to provide excellent customer service and resolve customer queries and complaints. The ideal candidate should have 0-4 years of experience in a similar role and possess excellent communication and problem-solving skills.ResponsibilitiesResponding to customer queries and complaints via email, phone,...