Business Excellence SFA
4 days ago
1. Take ownership of endtoend management ofSFA solutions.
2. To Implement Standard OperatingProcedures (SOPs) for SFA processes set KPI measurements for SFAteam members.
3. Ensuring comprehensive onboardingtraining for new joiners on the tool.
4. Providingtraining to the sales team on newly introduced features.
5. Ensuring availability of tool features in vernacular languagesunderstood by the team as per geography/territories.
6.Review existing processes for data maintenance and hygiene queryresolution and quality checks on analytics for the toolsproductivity.
7. Identify necessary reports and analysisrequired & Coordinate with the application provider for smoothoperations.
8. Continuous improvement in master dataaccuracy: Geo Tagging Channel Bifurcation Customer Master Hierarchymapping.
9. Providing data at specified frequencies tothe internal customers as per aligned business needs.
10. Maintain regular communication with internal customersgathering feedback for improvement as per marketinsights.
11. To review and suggest to enhance existingfeatures and services aligned to new technologies and automation intrend.
12. Review costeffectiveness and productivity ofexisting application.
13. Suggest feasibility ofalternative options with superior features as per latest markettrends. Requirements:
Must have: Bachelors degree or equivalent with Power BIAdvance Excel knowledge of SQL
Nice to have: Masters orequivalent Musthave:
1. 710 Years of WorkExperience as Sales Automation Tool administrator in a FMCGIndustry.
2. Indepth understanding of Sales ForceAutomation (SFA) solutions and their management.
3.Proficiency in implementing Standard Operating Procedures (SOPs)and defining KPI measurements.
4. Ability to train ontool features & new joiners onboarding orientation.
5. Demonstrated experience in on new features.
6.Knowledge of localization strategies to ensure availability of toolfeatures in vernacular languages.
7. Expertise inreviewing and optimizing processes and SOPs.
8.Expertise and Ability to review and manage large data.
Nice to have: At least 3 years of work experience with foodcompanies dealing biscuits / namkeen /snacks.
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