![Acme Services Private Limited](https://media.trabajo.org/img/noimg.jpg)
Manager Business Excellence SFA
4 weeks ago
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Take ownership of endtoend management of SFAsolutions.
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To ImplementStandard Operating Procedures (SOPs) for SFA processes set KPImeasurements for SFA team members.
Ensuring comprehensive onboarding training for new joinerson the tool.
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Providingtraining to the sales team on newly introduced features.
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Ensuring availability of toolfeatures in vernacular languages understood by the team as pergeography/territories.
Review existing processes for data maintenance and hygienequery resolution and quality checks on analytics for the toolsproductivity.
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Identifynecessary reports and analysis required & Coordinate with theapplication provider for smooth operations.
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Continuous improvement in master data accuracy:Geo Tagging Channel Bifurcation Customer Master Hierarchymapping.
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Providing dataat specified frequencies to the internal customers as per alignedbusiness needs.
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Maintainregular communication with internal customers gathering feedbackfor improvement as per market insights.
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To review and suggest to enhance existingfeatures and services aligned to new technologies and automation intrend.
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Reviewcosteffectiveness and productivity of existingapplications.
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Suggestfeasibility of alternative options with superior features as perlatest market trends.
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