Incident Manager
4 weeks ago
Position: Incident Manager (Incident Management/Support/Batch Monitoring)
Location: PAN India
Duration: Contract to Hire
Notice Period: Immediate To 30 Days.
MUST have Skills
Must have experience in working with service management tools- SNOW, Jira etc & alerting, Monitoring tools (PagerDuty, New Relic etc..)
Must have technical support experience with fair technical knowledge to follow the SOPs to support day to day monitoring & BAU activities.
SHOULD have skills
Proven experience in incident management ,support and batch monitoring.
Strong understanding of ITIL process and best practices.
Excellent verbal & written communication skills along with strong leadership and decision making capabilities.
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