Incident Response Coordinator
1 day ago
We are seeking a skilled Incident Response Coordinator to join our team. As an Incident Response Coordinator, you will play a critical role in ensuring minimal disruption to our services and fast service restoration.
About this OpportunityThis is a fantastic chance to use your skills and experience to make a real impact at Ericsson. You will be part of a diverse team of innovators who are passionate about solving complex problems and pushing the boundaries of what is possible.
Key Responsibilities- Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration
- Setting up of Technical & Management Bridge to facilitate communication during incidents
- Ensure timely communication / information flow towards internal & external stakeholders
- Engage relevant stakeholders & Initiate management and technical issues when required to protect Ericsson and/or customer interests
- Ensure RT adopts optimal attitude which balances best path to resolution and protection of customer interests
- Log all Incident details, allocating approved categorization and prioritization
- Keep users informed about their Incidents' status at agreed intervals
- Associate Incidents with other records (i.e. Changes, Problems, repetitive incidents)
- Provide first-line investigation and diagnosis of all Incidents via major incident report
- Ensure recovery team remains sensitive to collection and correlation of data for potential RCA post event
- Bring up critical outages to Problem Manager after restoration for RCA (As defined in MSTOP)
- Minimum of 4 years' experience from Telecom or IT Industry. Previous IM experience in similar positions it's a plus.
- Understanding of generic telecom applications like BSCS(Billing System), IN(Charging System), Provisioning, CRM, ERP, Mediation, DWH, VAS.
- The candidate should have knowledge of ITIL or other industry practices related to Service Management and Lifecycle.
- The candidate should show solid sense of urgency and take responsibility and be able to work under pressure.
- The candidate should have solid skills in leadership and communication.
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
We estimate the salary for this position to be around $90,000 - $120,000 per year, depending on experience and location.
-
Incident Response Coordinator
5 days ago
Bengaluru, Karnataka, India burgeonits Full timeAt burgeonits, we are looking for a skilled Incident Manager to join our team in PAN India. This is a contract-to-hire opportunity that requires immediate notice.We estimate the salary for this position to be around ₹1,200,000 per annum, based on industry standards and the location.The ideal candidate will have experience working with service management...
-
Incident Response Specialist
2 weeks ago
Bengaluru, Karnataka, India burgeonits Full timeBurgeonits is a dynamic company looking for an experienced Incident Manager to join our team.As an Incident Manager at Burgeonits, you will play a critical role in ensuring the smooth operation of our IT systems. This is a contract-to-hire position with a notice period of immediate to 30 days.The ideal candidate will have strong technical skills and...
-
Incident Response Manager
4 weeks ago
Bengaluru, Karnataka, India Blue Yonder Full timeAbout the Role:Blue Yonder is a leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places To Work". We are seeking a skilled Security Operations Manager to join our team.Responsibilities:Detect and respond to cyber security threats to ensure your organization operates securely.Partner with the existing...
-
Incident Response Security Specialist
3 weeks ago
Bengaluru, Karnataka, India Kimberly-Clark Full timeAbout UsKimberly-Clark is a leading global healthcare company with a strong presence in the market. Our commitment to innovation, growth, and impact has made us a leader in the industry.Job OverviewWe are seeking a highly skilled Cybersecurity Incident Manager to join our team. In this role, you will be responsible for leading our incident response efforts...
-
Security Incident Response Analyst
4 weeks ago
Bengaluru, Karnataka, India Kimberly-Clark Full timeAbout the RoleAt Kimberly-Clark, we're seeking a skilled Sr Incident Response Analyst to join our team. As a key member of our cybersecurity team, you will play a vital role in maintaining the security and integrity of our systems and data.Key ResponsibilitiesLead the response to security incidents, ensuring timely and effective resolution to minimize...
-
Incident Response Lead
1 month ago
Bengaluru, Karnataka, India Blue Yonder Full timeJob Summary:We are seeking a highly skilled Cybersecurity Incident Response Specialist to join our team at Blue Yonder. As a key member of our security operations team, you will be responsible for detecting, analyzing, and responding to cybersecurity threats in a timely and effective manner.Key Responsibilities:Develop and implement incident response plans...
-
Cybersecurity Incident Response Specialist
4 days ago
Bengaluru, Karnataka, India Flipkart Full timeAbout the RoleFlipkart is seeking a highly skilled Cybersecurity Incident Response Specialist to join our team. In this role, you will be responsible for leading incident response efforts and working closely with internal and external stakeholders to mitigate potential security threats.Key ResponsibilitiesInvestigate and document information security issues...
-
Incident Response Lead
4 weeks ago
Bengaluru, Karnataka, India Kimberly-Clark Full timeAbout the Job We are seeking a highly skilled Incident Response Lead to join our team at Kimberly-Clark. As an Incident Response Lead, you will be responsible for leading a virtual team of Incident Response participants during times of active incidents. You will advise incident responders in the steps to take to investigate and resolve computer security...
-
Incident Response Specialist
3 weeks ago
Bengaluru, Karnataka, India BETSOL Full timeDescriptionThe ideal candidate will be responsible for managing and resolving client issues in a timely and professional manner. This involves identifying incidents, collaborating with resolution groups, and ensuring that issues are investigated and resolved promptly. The candidate will have a strong understanding of the Root Cause Analysis (RCA) process and...
-
Cyber Security Incident Response Specialist
3 weeks ago
Bengaluru, Karnataka, India Conduent Business Services Full timeCyber Security Incident Response Specialist Conduent Business Services is seeking a skilled Cyber Security Incident Response Specialist to join our Cyber Security Incident Response Team (CSIRT). As a Cyber Security Incident Response Specialist, you will be responsible for investigating security incidents escalated from Level I and II analysts, conducting...
-
Distinguished Incident Response Strategist
4 weeks ago
Bengaluru, Karnataka, India InnoWave Full timeKey Responsibilities- Manage major IT incidents, focusing on restoring services for both internal and external customers.Incident Management- Lead and manage major IT incidents, ensuring quick restoration of services.- Assess the impact on service and customers, taking immediate action to minimize disruption.- Coordinate and steer troubleshooting efforts by...
-
Cybersecurity Incident Response Specialist
4 weeks ago
Bengaluru, Karnataka, India Flipkart Full timeAbout the Role:At Flipkart, we are seeking a skilled Cybersecurity Incident Response Specialist to cover the incident response aspects of cybersecurity. The successful candidate will have a minimum of 2.5 years of experience in cyber incident response and will be responsible for collaborating with internal and external stakeholders, collecting digital...
-
Director of Cybersecurity Incident Response
3 weeks ago
Bengaluru, Karnataka, India Guidewire Full timeJob SummaryWe are seeking a highly skilled Cybersecurity Incident Response professional to join our team at Guidewire as a Senior Cybersecurity Operations Manager.Key ResponsibilitiesLead and manage a team of security analysts to detect and respond to security incidents in a cloud-based environment.Develop and implement Standard Operating Procedures (SOPs)...
-
SRE - Incident Response Specialist
1 month ago
Bengaluru, Karnataka, India Virtusa Full timeJob Description:As a Cloud Reliability Engineer in our SRE team, you will be responsible for ensuring the reliability and performance of our cloud-based systems. This includes handling incidents, troubleshooting issues, and collaborating with cross-functional teams to resolve problems. You will work closely with our development teams to identify and address...
-
Cybersecurity Incident Response Specialist
4 weeks ago
Bengaluru, Karnataka, India Booz Allen Hamilton Full timeKey ResponsibilitiesManage incident response efforts with minimal oversight, demonstrating expertise in response processes, tools, and techniques.Investigate cyber incidents involving forensic, malware, and log analysis, and analyze forensic images and triage datasets to identify indicators of compromise, lateral movement, and unauthorized access or...
-
Cybersecurity Incident Response Specialist
6 days ago
Bengaluru, Karnataka, India Booz Allen Hamilton Full timeWe are seeking a highly skilled Cybersecurity Incident Response Specialist to join our team at Booz Allen Hamilton.About the RoleThis is a challenging opportunity for an experienced professional to demonstrate their skills in digital forensics, incident response, and threat hunting. As a member of our cybersecurity team, you will be responsible for analyzing...
-
Bengaluru, Karnataka, India St. Fox Full timeAbout St. FoxSt. Fox is a leading consultancy specializing in cybersecurity, cloud engineering, Generative AI, and data protection. We are committed to helping businesses navigate the digital landscape securely and confidently.Job SummaryWe are seeking an experienced Mandiant IR / Forensics Consultant to join our dynamic team. As a key member of our incident...
-
Security Analyst
3 weeks ago
Bengaluru, Karnataka, India ResMed Full timeJoin ResMed as a highly skilled Information Security Analyst to play a crucial role in our Enterprise Security Operations team. Our team is focused on building a high-performing Security Operations Center to monitor our diverse environment, combining cutting-edge tools, processes, and a security-focused business approach.About the RoleThe primary...
-
Information Security Incident Response Lead
6 days ago
Bengaluru, Karnataka, India LinkedIn Full timeSecure Our Global Network - IndiaAbout UsWe are LinkedIn, the world's largest professional network. We aim to create economic opportunities for every member of the global workforce by connecting people and helping them build necessary skills.Job DescriptionWe're seeking an experienced Senior Incident Response Engineer to join our Information Security team in...
-
Cybersecurity Specialist for Incident Response
4 weeks ago
Bengaluru, Karnataka, India Harman International Full time**Key Responsibilities**As a skilled Cybersecurity Specialist for Incident Response, you will play a critical role in monitoring and analyzing IT systems and network activity to prevent attacks against corporate assets and data.**Main Responsibilities Include:**Monitoring and analyzing IT systems and network activity to identify potential security...