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Incident Response Coordinator
1 month ago
At burgeonits, we are looking for a skilled Incident Manager to join our team in PAN India. This is a contract-to-hire opportunity that requires immediate notice.
We estimate the salary for this position to be around ₹1,200,000 per annum, based on industry standards and the location.
The ideal candidate will have experience working with service management tools like SNOW and Jira, as well as alerting and monitoring tools such as PagerDuty and New Relic.
They should also have technical support experience and a good understanding of SOPs to handle day-to-day monitoring and BAU activities.
In addition, a proven track record in incident management, support, and batch monitoring is highly desirable. Strong understanding of ITIL processes and best practices, along with excellent communication skills and leadership abilities, are essential for success in this role.
As an Incident Manager at burgeonits, you will be responsible for ensuring the continuity of our IT services and managing critical events that may arise. Your technical knowledge and problem-solving skills will be crucial in resolving issues efficiently.
If you are a motivated and detail-oriented individual with a passion for IT service management, we encourage you to apply for this exciting opportunity.
Burgeonits offers a dynamic work environment and opportunities for growth and development. We are committed to attracting and retaining top talent and provide competitive compensation packages.
Please note that this job description has been carefully crafted to ensure accuracy and fairness. All applicants will be considered based on their qualifications and experience.
We look forward to receiving your application
