HR Services Analyst – Global HR Contact Center
5 months ago
Key Responsibilities
Provide accurate and timely response to questions and inquiries received via phone, chat, web or email. Utilize available tools and knowledge to consistently respond to questions and provide education and coaching to employees on how and where to obtain information on their own in the future. Probe for information to diagnose issues and to determine the best course of action to assist the employee with resolution. Demonstrate compassion, sound judgement and understanding to diffuse upset employees. Properly identify and escalate complex inquiries/issues to the appropriate escalation point via case management tool for research and resolution. Solve problems through active listening, troubleshooting and critical thinking. Leverage experience from employee interactions to identify points of confusion or lack of knowledge with human resources practices and procedures and recommend changes that will lead to increased employee self-service and understanding. Recommend process improvements to drive efficiencies and improve the overall employee experience. Ensure employee privacy including confidentiality and protection of sensitive data.
Required Qualifications
Preferred Qualifications
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full timeTimings
(8:00p-4:30a)India Business Unit
AWMPO AWMP&S President's OfficeJob Family Group
Human Capital-
Global HR Shared Services Assistant
2 weeks ago
Gurugram, India Boston Consulting Group Full timeWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
Global HR Shared Services Specialist
2 weeks ago
Gurugram, India Boston Consulting Group Full timeWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
HR Analyst
4 weeks ago
Gurugram, India ADM Education & Welfare Society Full timeCompany OverviewADM Education & Welfare Society is a non-profit organization dedicated to empowering change and transforming lives. With a focus on creating impact in areas such as environment, rural development, vocational training, women's empowerment, health awareness, and higher education support, we strive to make a positive difference in society. Our...
-
HR Advisor
4 weeks ago
Gurugram, India Orange Business Services Full timeabout the role 1. Job Purpose The role of the HR advisor is responsible to provide a single-point-of-contact support for handling all HR transactions, queries and requests through case mgt. tool and other areas · This role is also responsible to liaise with employees, managers & local HR team globally to help resolve queries 2. Key Result Areas ...
-
gurugram, India UPHILL HR Services Full timeDepartment: HR Employment Type: Full Time, Work from office Required Experience: 4-6 yrsReporting: Founder & CEOKey responsibilities:1. HR OperationsDevelop and implement HR policies and procedures in alignment with the company’s goals.Manage day-to-day HR activities such as payroll, benefits administration, and employee records.2. Talent...
-
gurugram, India UPHILL HR Services Full timeDepartment: HR Employment Type: Full Time, Work from office Required Experience: 4-6 yrs Reporting: Founder & CEO Key responsibilities: 1. HR Operations Develop and implement HR policies and procedures in alignment with the company’s goals. Manage day-to-day HR activities such as payroll, benefits administration, and employee records. 2. Talent...
-
Global HR Shared Services Manager
2 weeks ago
Gurugram, India Boston Consulting Group Full timeWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
HR Operations
2 months ago
Gurugram, India NTT DATA Services Full timeReq ID: 298992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations & Admin Analyst (Comp)]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role...
-
Global HR Shared Services Senior Manager
2 weeks ago
Gurugram, India Boston Consulting Group Full timeWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
Officer - Global HR Direct
4 months ago
Gurugram, India Ericsson Full timeDescription Join our Team About this opportunity: Ericsson is seeking a motivated HR Delivery Specialist to join our dynamic team. As an HR Delivery Specialist, you will effectively execute HR processes, perform analysis, and propose enhancements to our system. You will play a vital role in HR projects and manage relationships with our local...
-
gurugram, India Elliott Scott HR Full timeOpen to fresh graduates - entry level role Elliott Scott is a specialist recruitment agency; we have offices across six countries in four continents, and focus solely on hiring HR professionals. Due to the continued growth of our business, we are seeking a fast-paced and detail-oriented administrative professional to join our India office. Friendly,...
-
gurugram, India Elliott Scott HR Full timeOpen to fresh graduates - entry level role Elliott Scott is a specialist recruitment agency; we have offices across six countries in four continents, and focus solely on hiring HR professionals. Due to the continued growth of our business, we are seeking a fast-paced and detail-oriented administrative professional to join our India office. Friendly,...
-
Regional HR Services Management Specialist
5 months ago
Gurugram, India Siemens Energy Full timeRegional HR Services Management Specialist About the Role Location India Haryana Gurugram Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery India Private Limited Organization Regional Hubs Business Unit Asia Pacific Full / Part time Full-time Experience Level Experienced Professional A Snapshot of...
-
HR Operations
3 weeks ago
Gurugram, India NTT DATA Full timeJob Description Req ID: 298992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations & Admin Analyst (Comp)]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role...
-
HR Manager
1 week ago
Gurugram, India KYOCERA AVX Components Europe Group Full timeHR Manager About KYOCERA AVX KYOCERA AVX is a leading global manufacturer of advanced electronic components designed to accelerate technological innovation and create a better future. A fully owned subsidiary of Kyocera Corporation, KYOCERA AVX has an extensive global...
-
Savanna HR | Executive Recruiter | gurugram
4 days ago
gurugram, India Savanna HR Full timeSavanna HR is a leading hiring agency for Tech StartUps. It’s a 10 year old agency with team presence in almost all the metro cities. Savanna HR is known for its quality hiring and minimum TAT. In the last 10 years we have hired for 150+ clients and placed more than 3500 talents in thriving jobs. We are currently looking for HR Associates / Headhunters for...
-
HR Shared Services Specialist
5 months ago
Gurugram, India Medtronic Full timeCareers that Change Lives A contributor responsible for a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower-level professionals. The majority of time is spent delivering and overseeing the...
-
HR Coordinator
4 months ago
Gurugram, India GLG Full timeJob Summary The GLG People Team is seeking a highly motivated HR Coordinator to own the administration and delivery of our day-to-day people processes and provide front-line support to employees by responding to incoming requests and questions. As a HR Coordinator at GLG you will be part of a global HR team, working with your regional counterparts in US...
-
Senior HR Executive
6 months ago
Gurugram, India EDIIIE Full timeWe are looking for Human Resource Analyst with 5+ year of experience. As a Senior HR Executive, you will play a pivotal role in managing human resources functions within our organization.TasksKey Responsibilities:Analyze HR metrics and data to assess the effectiveness of HR programs and identify areas for improvement.Lead the recruitment process by...
-
Senior Manager HR
6 days ago
Gurugram, India adidas Full timePurpose & Overall Relevance for the Organization:Responsible for the execution of the people strategy from a Business Partnering perspective for Sub domains and business teams in India Tech hub and ensuring value at every touchpoint and excellence through collaboration with global and local partners and COEs.Key Responsibilities:• Partner with business...