HR Advisor
2 months ago
about the role
1. Job Purpose
The role of the HR advisor is responsible to provide a single-point-of-contact support for handling all HR transactions, queries and requests through case mgt. tool and other areas · This role is also responsible to liaise with employees, managers & local HR team globally to help resolve queries
2. Key Result Areas
Receive HR queries through case management tool and other areas. Provide solutions to employees & managers globally as per company HR policies & procedure across employee life cycle.
Deliver transactional support on complex matters like recruitment process, reward & recognition, performance, HR Admin & termination process.
Manage payroll of one / two countries depending on size of the country.
Manage various dashboards and reports.
Manage projects for automation / digitization of various HR activities.
Adhere to HR processes and manages the integrity and security of employment data.
Adhere to service level agreements & KPI’s defined for all HR activities.
Maintain FAQ & HR documentation up to date (FAQ,DWI, & HR Portal)
Deliver high level of quality & accuracy for the transactions processed.
Identify and report process issues and propose solutions for streamlining, improving global standard processes.
about you
Educational Qualifications · Bachelor level degree
Relevant Experience
· at least 3 to 4 year of experience.
Desired technical skills/knowledge
· strong Microsoft excel, power point and access skills
· HR tools knowledge PIMS, AMS, Performance, CRM etc.
Soft skills/knowledge
· excellent communication skills with command over written and spoken English
· customer centric approach
· self-motivated, great follow through, requires little oversight
· eye for detail
· prompt, agile,adaptable, smart, dynamic
additional information
department
Human Resources & Employee Exp
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
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