People Operations Advisor Apac

4 weeks ago

Gurugram Haryana, India Criteo Full time

**What You'll Do**:
Based in Gurgaon, India, the People Operations Advisor APAC will be providing first-line HR support to a group of employees and managers based in a cluster of countries driven through knowledge of policies, procedures, and information within their remit. The People Operations Advisor will be primarily responsible for maintaining an accurate People administration covering general employee and employment information (in our HR information system), benefits administration and other administrative requirements which may vary between the different countries in the APAC region.

First contact person for HR specific processes in APAC region
- Support in Benefits administration and Absence Management in APAC region (Australia, China, Korea, India, Japan, and Singapore)
- Be the main point of contact for employees who are employed in APAC region regarding People related questions
- Support the People Business Partners to implement country regulations, policies, or termination

Drive consistent delivery of world class People Experience service and manage quality standards
- Keep a comprehensive record of all requests using Service Now
- Update the knowledge base as required
- Work towards meeting defined SLAs and objectives
- Advise employees and managers on core People related processes outlining Criteo guidelines and best practices in line with the business strategy

Onboarding and Induction
- Facilitating seamless onboarding processes for new employees, ensuring a positive and efficient transition into the organization
- Managing the induction program, providing comprehensive orientations to familiarize new hires with company policies, culture, and work environment
- Evaluating the effectiveness of onboarding and induction programs, Suggesting improvements as needed
- Serving as a point of contact for new hires, addressing inquiries and providing support throughout their onboarding journey

People Administration
- Support in handling all aspects of our People administration, using our HRIS tool daily
- Implement necessary modifications in Workday, including Change Job, Transfers, Promotions, Move Worker, Leaves, and Time Entry
- Maintain accurate personnel files and People articles, in line with local legislation and compliance
- Maintain and contribute to the Weekly SOX report provided by Workday
- Preparing and issuing relevant documentation, typically using standard templates, to support all People related processes. This includes preparation of employment contracts, contract amendments and other (internal) documents that are part of the standard processes at Criteo
- Collaborate with various stakeholders on Purchase Order (PO) management
- Engage with different stakeholders to address Visa-related issues
- Ensure the monthly loading of data onto Sodexo

Policies & Compliance
- Ensure policies are always respected - and flag when needed

One Team
- Work in true partnership with other People Operations team members, Payroll, People Partners, Talent Acquisition, Compensation, Benefits, and Talent Management teams
- Be involved in projects such as data transfers and mass communications

**Who You Are**:

- Relevant degree with HR qualification
- Experience managing HR operational tasks for several APAC countries
- Good administrative and technical skills (HR Information systems; Excel; PowerPoint, etc.); Good Experience with Workday and ServiceNow is a plus
- Demonstrate flexibility and adaptability to be successful in a fast-paced environment
- Great communication skills
- Passion for People
- English fluency (written/spoken)
- High attention to detail
- Proven self-starter with the ability to work largely without much direct supervision

**Who We Are**:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visito

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