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Executives EXL/E/1023986

6 months ago

Pune, India exl Full time

Job Description

Good Computer navigation skills, keyboarding skills

Should be familiar with MS Office 

Possesses necessary knowledge of business concepts to effectively perform the job

Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. 

Commits to achieving specific objectives and takes ownership for accomplishing them.

Responsible for handling high volumes of transactions.

Effectively balances quality, timeliness and productivity standards

Self discipline

Result orientation 

Adaptability 

Good written and verbal communication skills

Listening and comprehension skills 

Questioning and Reasoning Skills

Customer Service focus and telephone etiquette

Ability to multi task, prioritize and manage daily work activities